Job Description:
We are seeking a talented Live Chat Specialist to join our team at Qt Group. This is a part-time position that allows you to work from the comfort of your own home. As an Associate Level Live Chat Specialist, you will be responsible for providing exceptional customer service through live chat interactions.
Responsibilities: - Engage with customers in real-time via chat to provide support, answer inquiries, and resolve issues - Maintain a high level of customer satisfaction by responding promptly and professionally - Utilize knowledge of our products and services to provide accurate information to customers - Collaborate with other team members to ensure consistent and efficient support for customers - Monitor chat interactions for trends and feedback to improve overall customer experience - Keep accurate records of all chat interactions and customer feedback for reporting purposes - Stay up-to-date on product knowledge and industry trends to better assist customers
Requirements: - 4 years of experience in a customer service or related role - Confident and reliable personality traits - Strong decision-making and time management skills - Excellent written communication skills - Ability to multitask and prioritize in a fast-paced environment - Proficiency in using chat software and basic computer applications - High school diploma or equivalent
Benefits: - Vision insurance - Relocation allowance - Visa sponsorship
Working Environment: At Qt Group, we promote equality and fairness for all employees. We believe in creating a supportive and inclusive work environment where all team members can thrive and grow.
Deadline to Apply: 2024-07-22
Equal Opportunity Statement: Qt Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
This job has the following work schedule:
This job has the following benefits:
Share this job with your friends
Share this job with your friends
Copyright © 2024 Grabjobs Pte.Ltd. All Rights Reserved.