Online Client Relations Representative

As an Online Client Relations Representative at Lean Entries, you will play a crucial role in maintaining and enhancing relationships with our clients in the online sphere. You will be responsible for communicating with clients through various online platforms, addressing their inquiries and concerns, and ensuring their overall satisfaction with our services.

Key responsibilities include: - Responding to client inquiries and providing timely and accurate information - Building and maintaining relationships with clients through online communication channels - Identifying opportunities to upsell products or services to existing clients - Collaborating with other departments to address client issues and resolve conflicts - Keeping accurate records of client interactions and transactions

Requirements: - At least 2 years of experience in a client-facing role - Confident and independent personality traits - Strong persuasion skills and attention to detail - Excellent written and verbal communication skills - Knowledge of online communication platforms and social media channels - Experience with CRM software is a plus

Benefits: - Retirement plan - Joining Bonus - Gym membership

At Lean Entries, we are committed to creating a supportive and inclusive working environment that encourages personal and professional growth. We value diversity and equal opportunities for all our employees.

If you are a motivated and customer-oriented individual who thrives in an online client relations role, we encourage you to apply before the deadline on July 12, 2024. Join our team in Vantaa, Uusimaa, FI, and help us deliver exceptional client experiences in the digital world.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.