Online Client Relations Specialist

Job Description:

KONE Corporation is seeking a part-time Online Client Relations Specialist to join our team in Tampere, Pirkanmaa, Finland. This entry-level position requires at least 1 year of experience and is perfect for individuals who are confident, dedicated, and possess strong people management and emotional intelligence skills.

Responsibilities: - Build and maintain relationships with online clients through various communication channels such as email, chat, and social media - Provide timely and accurate responses to client inquiries and issues - Collaborate with cross-functional teams to resolve client concerns and ensure client satisfaction - Analyze client feedback to identify trends and opportunities for improvement - Assist in the development and implementation of client engagement strategies - Monitor online client reviews and feedback on review sites - Maintain a positive and professional attitude while representing the company online

Requirements: - Bachelor's degree in a related field preferred - 1 year of experience in client relations or customer service - Excellent written and verbal communication skills - Proficiency in Microsoft Office Suite and CRM software - Ability to multitask and prioritize tasks in a fast-paced environment - Strong attention to detail and problem-solving skills - Confidence and dedication to providing exceptional client service - People management skills and emotional intelligence - Ability to work collaboratively with cross-functional teams

Benefits: - Free accommodation - Vision insurance - Parental leave - Opportunities for professional development and growth within the company

Working Environment: At KONE Corporation, we cultivate leaders who foster inclusivity and mentorship. Our team values diversity and is committed to creating a supportive and collaborative working environment where all employees can thrive.

Equal Opportunity Statement: KONE Corporation is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees are valued and respected.

Deadline to apply: July 12, 2024

Join our team and make a positive impact on our online client relations today!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.