Online Client Service Representative

Job description: Neste is seeking a dynamic and self-motivated Online Client Service Representative to join our team in Tampere, Pirkanmaa. As an Online Client Service Representative, you will be responsible for providing top-notch customer service to our online clients, addressing their inquiries and resolving any issues they may have.

Responsibilities: - Responding promptly to customer inquiries via chat, email, and phone - Resolving customer complaints and issues in a professional manner - Keeping accurate records of customer interactions and transactions - Providing product information and assistance to customers - Collaborating with other departments to ensure customer satisfaction - Maintaining a positive, empathetic, and professional attitude toward customers

Requirements: - Excellent communication skills, both written and verbal - Strong problem-solving abilities - Ability to work efficiently in a fast-paced environment - Resilient and adaptable to changing priorities - Strong analytical skills - Excellent time management skills - Ability to work well in a team environment

Benefits: - Retirement plan - Paid sick leave - Company transportation

Working Environment: At Neste, we believe in leveraging data to inform decisions and drive strategic initiatives. Our team is dedicated to providing exceptional service to our clients while fostering a collaborative and inclusive work environment.

Equal Opportunity Statement: Neste is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We celebrate diversity and are committed to providing equal employment opportunities to all employees and qualified applicants regardless of race, color, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity, or any other protected characteristic. All qualified individuals are encouraged to apply.

Deadline to apply: 2024-07-07

If you are a motivated individual with a passion for customer service and are looking to kickstart your career in a dynamic and innovative company, we encourage you to apply for the Online Client Service Representative position at Neste today!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.