Online Client Support Officer

Job Description:

KONE Corporation is looking for a dedicated and resourceful Online Client Support Officer to join our team in Tampere, Pirkanmaa, FI. As a part-time Associate Level position, the successful candidate will have at least 3 years of experience in a similar role.

Responsibilities: - Provide online support to clients, addressing any inquiries or issues they may have in a timely and professional manner - Collaborate with other departments to ensure client satisfaction and problem resolution - Maintain accurate records of client interactions and transactions - Assist in the development and implementation of online customer service strategies - Conduct regular follow-ups with clients to ensure their needs are met and expectations are exceeded - Stay up-to-date on industry trends and best practices in online client support

Requirements: - Bachelor's degree in a related field - Excellent communication and presentation skills - Strong problem-solving abilities and adaptability to changing situations - Proven track record of delivering exceptional customer service - Proficiency in online client support platforms and tools - Ability to work independently and as part of a team

Personality traits: - Resourceful - Dedicated

Soft skills: - Presentation - Adaptability

Benefits: - Paid overtime - Life insurance - Free accommodation

Working environment: - Be part of a company that pioneers change and sets industry benchmarks.

Deadline to apply: 2024-06-12

Equal Opportunity Statement: KONE Corporation is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.