Online Web Chat Associate

Job Description:

Blueprint Genetics is seeking a highly motivated and confident Online Web Chat Associate to join our team in Vantaa, Uusimaa, FI. This part-time position is at the Associate level and requires a minimum of 4 years of experience in a similar role.

Responsibilities: - Provide online customer support through web chat, assisting customers with inquiries and troubleshooting technical issues. - Engage customers in a professional and persuasive manner to drive sales and promote company products and services. - Collaborate with other team members to continuously improve customer service processes and procedures. - Maintain a high level of knowledge about company products and services to effectively assist customers.

Requirements:

- Bachelor's degree in Marketing, Communications, or a related field preferred. - Strong communication skills and the ability to multitask effectively. - Experience working in a customer service or sales environment. - Knowledge of CRM software and online chat platforms. - Innovation and persuasion skills to engage customers effectively. - Ability to work independently and as part of a team.

Personality traits: - Motivated: Self-driven and committed to achieving goals. - Confident: Able to communicate with customers in a professional and assertive manner.

Soft skills: - Innovation: Ability to think creatively and come up with new ideas to improve customer service. - Persuasion: Skillful in persuading customers and promoting company products.

Benefits: - Disability insurance - Company equipment - Free food

Working environment: Our company culture encourages calculated risk-taking to drive innovation and progress. We value teamwork and collaboration to achieve our goals.

Deadline to apply: 2024-07-04

Equal Opportunity Statement: Blueprint Genetics is an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.