Support Officer

Swappie is seeking a dedicated and independent Support Officer to join our team in Turku, Varsinais Suomi, FI. This part-time entry-level position is perfect for individuals looking to kickstart their career in a dynamic and fast-paced environment.

Responsibilities: 1. Provide excellent customer service by responding to inquiries via email, phone, and chat. 2. Research and troubleshoot customer issues to provide effective solutions in a timely manner. 3. Assist with order processing, returns, and exchanges. 4. Collaborate with other team members to ensure a seamless customer experience. 5. Maintain accurate records of customer interactions and transactions.

Requirements: 1. Strong research skills to quickly find solutions to customer inquiries. 2. Excellent time management skills to prioritize tasks and meet deadlines. 3. Ability to work independently with minimal supervision. 4. Strong written and verbal communication skills. 5. High school diploma or equivalent.

Personality traits: 1. Dedication to providing exceptional customer service. 2. Ability to work independently and take initiative.

Soft skills: 1. Strong research skills to find answers quickly. 2. Excellent time management skills to prioritize tasks effectively.

Benefits: 1. Vision insurance to support your eye care needs. 2. Training and professional development opportunities to grow your skills. 3. Life insurance for peace of mind.

Working environment: At Swappie, we encourage curiosity and questioning to fuel innovation and growth. You will have the opportunity to collaborate with a diverse team of professionals who are passionate about delivering the best customer experience possible.

Deadline to apply: June 1, 2024

Equal Opportunity Statement: Swappie is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.