Support Specialist

Job Description:

We are looking for a driven and passionate Support Specialist to join our team at KONE Corporation in Tampere, Pirkanmaa, Finland. As an entry-level support specialist, you will play a crucial role in providing assistance and support to our customers and internal team members. This part-time position offers an excellent opportunity for individuals who are eager to learn and grow in a dynamic work environment.

Responsibilities: - Provide first-line support to customers via phone, email, or chat - Troubleshoot technical issues and provide solutions in a timely manner - Assist in managing and resolving customer complaints - Collaborate with other team members to ensure customer satisfaction - Conduct research to enhance product knowledge and service delivery - Assist in project management tasks as needed - Maintain accurate records of customer interactions and transactions

Requirements: - Strong communication skills - Ability to multitask and prioritize tasks effectively - Proactive and quick learner - Strong research skills - Basic knowledge of project management principles - High school diploma or equivalent - No prior experience required

Benefits: - Vision insurance - Dental insurance - Paid Time Off (PTO)

Working Environment: At KONE Corporation, we are committed to environmental responsibility and sustainable practices. Our team members are dedicated to making a positive impact on the world around us, and we strive to create a supportive and inclusive work environment for all.

Deadline to Apply: June 1, 2024

Equal Opportunity Statement: KONE Corporation is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified individuals are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.