Web Chat Associate

Job Description:

ICEYE is seeking a dynamic and enthusiastic Web Chat Associate to join our team in Helsinki, Finland. As a part-time Associate Level position, the Web Chat Associate will be responsible for providing exceptional customer service through our online chat platform.

Responsibilities: - Respond to customer inquiries and provide accurate and timely information via web chat - Assist customers with product information, technical support, order processing, and issue resolution - Proactively engage with customers to drive sales and increase customer satisfaction - Collaborate with other team members to ensure a seamless customer experience - Continuously improve knowledge of products and services to better assist customers

Requirements: - 2 years of experience in customer service or related field - Confident and energetic personality - Strong presentation and cooperation skills - Excellent written communication skills in English - Ability to multitask and work efficiently in a fast-paced environment

Benefits: - Travel opportunities - Retirement plan - Paid sick leave

Working Environment: At ICEYE, we embrace a culture that challenges norms and encourages bold thinking. We strive to create an inclusive and supportive work environment where employees are empowered to reach their full potential.

Equal Opportunity Statement: ICEYE is an equal opportunity employer and we value diversity in our workforce. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. All qualified applicants will receive consideration for employment.

Deadline to apply: May 29, 2024

If you are a customer-focused individual with a passion for technology and innovation, we encourage you to apply to join our team as a Web Chat Associate at ICEYE.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.