Remote Web Chat Associate

Optomed is seeking a dedicated Remote Web Chat Associate to join our team in Tampere, Pirkanmaa, FI. This is a part-time position suitable for entry-level individuals with 0 years of experience, so it is a great opportunity for someone looking to start their career in customer service.

As a Remote Web Chat Associate at Optomed, you will be responsible for assisting customers through online chat, providing support and information regarding our products and services. You will need to have excellent communication skills and be able to troubleshoot and problem-solve effectively.

Key responsibilities include: - Responding to customer inquiries and providing assistance via web chat - Providing product information and technical support - Resolving customer issues and escalating when necessary - Conducting research to answer customer questions - Providing exceptional customer service and ensuring customer satisfaction

To be successful in this role, you must be hardworking and adaptable, with strong decision-making skills and the ability to conduct thorough research. You should have a positive attitude and be able to work well both independently and as part of a team.

In addition to the benefits of medical coverage, relocation allowance, and employee discounts, at Optomed, we provide a working environment where we recognize and reward employees based on their performance and merit.

This position is open to all qualified candidates, and Optomed is an equal opportunity employer committed to diversity and inclusion in the workplace.

If you are passionate about customer service and seeking a dynamic role with room for growth, we encourage you to apply for the Remote Web Chat Associate position at Optomed before the deadline of July 4, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.