Web Chat Associate

Job Description:

ZenRobotics is seeking a dynamic and motivated Web Chat Associate to join our team in Vantaa, Uusimaa, FI. This part-time position offers an excellent opportunity for entry-level professionals to kickstart their career in the tech industry.

Responsibilities: 1. Engage with customers through web chat to provide product information, support, and assistance. 2. Respond promptly to customer inquiries and resolve issues in a timely manner. 3. Collaborate with other team members to ensure a seamless customer experience. 4. Analyze customer feedback and suggest improvements to enhance customer satisfaction. 5. Assist in the development and implementation of strategic plans to improve web chat operations. 6. Stay up-to-date on industry trends and new technologies to continuously improve service quality.

Requirements: 1. Strong communication skills and a customer-focused mindset. 2. Resourceful and able to think on your feet to solve problems effectively. 3. Motivated to learn and grow in a fast-paced environment. 4. Ability to analyze data and use insights for strategic planning. 5. Comfortable working in a global team environment.

Personality Traits: - Resourceful - Motivated

Soft Skills: - Analysis - Strategic planning

Benefits: - Visa sponsorship for eligible candidates - Free food during working hours - Free accommodation for remote employees

Working Environment: You will have the opportunity to collaborate with colleagues from around the world, fostering a global village mentality. This diverse and inclusive environment encourages creativity and innovation.

Equal Opportunity Statement: ZenRobotics is an equal opportunity employer and values diversity in the workplace. We welcome applications from all qualified individuals, regardless of race, gender, age, religion, or disability.

Deadline to Apply: July 3, 2024

Join ZenRobotics and become part of a dynamic team that is shaping the future of technology. Apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.