Web Chat Specialist

Job Description:

We are looking for a Web Chat Specialist to join our team at Beneq in Espoo, Uusimaa, FI. This is a part-time entry-level position with no years of experience required. The ideal candidate will be confident, adaptable, and possess strong soft skills such as adaptability and leadership.

Responsibilities: - Handle incoming online chat inquiries from customers in a professional and timely manner - Provide accurate information and assistance to customers regarding products and services - Troubleshoot and resolve customer issues efficiently - Collaborate with other team members to ensure a seamless customer experience - Maintain a positive and professional attitude during all chat interactions

Requirements: - Strong communication skills and the ability to multitask - Comfortable working in a fast-paced environment - Ability to adapt to change and learn quickly - Leadership skills to help guide conversations and provide solutions - Basic computer skills and familiarity with web chat platforms

Benefits: - Dental insurance - Gym membership - Paid Time Off (PTO)

Working Environment: Our working environment at Beneq is flexible and dynamic, with a focus on speed and efficiency. We are always adapting to change and strive to provide a positive and inclusive atmosphere for all team members.

Deadline to apply: 2024-05-29

Equal Opportunity Statement: Beneq is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All qualified candidates are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.