Remote Web Chat Specialist

Job Description:

Spectral Engines, a leading technology company based in Helsinki, is seeking a Remote Web Chat Specialist to join our team on a part-time basis. As an Entry Level position, no prior experience is required, making this an excellent opportunity for those looking to start their career in customer service.

Responsibilities: - Respond to customer inquiries through web chat in a timely and professional manner - Provide accurate information about products, services, and company policies - Resolve customer issues and complaints with empathy and efficiency - Collaborate with other team members to ensure a seamless customer experience - Stay up-to-date on product knowledge and company updates - Meet and exceed performance goals set by the company

Requirements: - Dedicated and independent worker who can thrive in a remote work environment - Strong time management skills to handle multiple customer inquiries simultaneously - Innovative thinker who can come up with creative solutions to customer problems - Excellent written communication skills - Ability to adapt to different communication styles and customer needs - Must have a reliable internet connection and access to a quiet workspace - Fluency in English is required, additional language skills are a plus

Company Benefits: - Employee discounts on company products - Relocation allowance for eligible employees - Company-provided equipment for remote work

Working Environment: At Spectral Engines, we are committed to promoting equality and fairness for all employees. We believe in creating a supportive and inclusive work environment where everyone has the opportunity to succeed.

Deadline to Apply: July 12, 2024

Equal Opportunity Statement: Spectral Engines is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.