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Citrix Engineer

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Description de l'emploi - Citrix Engineer

Tasks

Job Title: Citrix Engineer (L2/L3) – Azure Environment

Location: Paris, France (Hybrid)
6months+ contract

Role Overview

Provide L2/L3 support for Azure-hosted Citrix (CVAD/DaaS) environment, ensuring stable VDI operations, seamless application delivery, and optimal user experience.

Key Responsibilities

  • Administer Citrix CVAD/DaaS, Delivery Controllers, VDAs, Catalogs & Groups
  • Manage NetScaler (ADC), Gateway and secure remote access
  • Support StoreFront, Workspace, WEM, FSLogix
  • Troubleshoot session performance, profile, and access issues
  • Support Azure (VMs, networking, storage, load balancing)
  • Handle incident, problem & change management (ITIL)
  • Monitor system health, perform performance tuning & RCA
  • Manage application publishing & packaging (Intune, Chocolatey)
  • Perform patching, DR testing & operational readiness
  • Contribute to SLA reporting & governance

Requirements

Experience

  • 4–8+ years in Citrix/VDI support (L2/L3)
  • Hands-on with CVAD / Citrix DaaS and enterprise production environments
  • Strong ITIL-based support experience

Technical Skills

  • Citrix: CVAD, DaaS, ADC/NetScaler, Gateway, WEM
  • Profiles: FSLogix, policy management
  • Cloud: Azure (VMs, networking, monitoring)
  • Applications: Publishing, Intune, Chocolatey
  • Core: Troubleshooting, monitoring, performance tuning

Education & Certifications

  • Bachelor’s degree (IT/CS or related)
  • Citrix (CCA/CCP/CCE) – preferred
  • Azure (AZ-104) – preferred

Additional

  • English mandatory; French preferred
  • Flexibility for EU business hours / on-call


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