Salary :
⚠️ Position open to engineering graduates or candidates with an equivalent technical background.
Native or fluent French and professional English (C1 minimum) are mandatory.
Who are we?
Ohmycad specializes in helping manufacturers adopt and maximize the value of Dassault Systèmes cloud solutions, including SOLIDWORKS, CATIA and 3DEXPERIENCE.
Key figures
More than 1,500 customers
More than 350 Google reviews (4.9/5)
Leading European reseller of 3DEXPERIENCE Cloud
Our mission is to help industrial companies improve productivity, accelerate digital transformation and get the most out of their CAD and PLM solutions.
Your Mission
As a Customer Adoption & Productivity Manager, you will support customers after the sales process to ensure successful software adoption, increased productivity and long-term customer success.
You will act as a trusted advisor for French-speaking and English-speaking customers while contributing to the development of our Ohmycare, Training, Coaching and Sprint services.
Key Responsibilities
Manage customer onboarding after the handover from the sales team
Understand customer processes, challenges and business objectives
Build tailored onboarding and adoption plans
Support users in activating and adopting key workflows
Lead regular customer success reviews through Ohmycare
Identify adoption barriers and productivity opportunities
Conduct technical sessions, design reviews and targeted assessments
Prepare meetings, document action plans and maintain customer data in HubSpot
Deliver Training, Coaching and Sprint engagements
Create guides, articles, videos and best-practice content
Contribute to the continuous improvement of our knowledge base
Share customer feedback and recurring issues with internal teams
Required Skills
Good knowledge of CAD, PLM and industrial software environments
Strong understanding of software adoption and change management
Ability to lead technical sessions in French and English
Analytical mindset with the ability to structure action plans
Comfortable using CRM tools such as HubSpot
Experience with Dassault Systèmes solutions is a strong advantage
Ideal Profile
Master's Degree in Mechanical Engineering, Product Design or a related technical field
2 to 3 years of experience in mechanical design using SOLIDWORKS
Previous experience within the SOLIDWORKS ecosystem (reseller, integrator, partner, technical support, training organization or design office) is highly valued
SOLIDWORKS Certifications (CSWA, CSWP, CSWE) and/or Dassault Systèmes Partner Certifications are a significant advantage
Native or fluent French
Professional English (C1 minimum)
Strong understanding of engineering workflows and industrial processes
Autonomous, rigorous and customer-oriented
Excellent communication and coaching skills
Strong analytical and problem-solving abilities
✅ Practical Information
Location: Paris (WeWork)
Contract: Permanent Contract (CDI)
Start Date: As soon as possible
Compensation: €36,000 fixed salary + €6,000 variable compensation
Remote Work: Available according to company policy
Travel: Occasional travel to customer and partner sites
Benefits
Meal vouchers
50% public transportation reimbursement
Modern WeWork office environment
Continuous training on Dassault Systèmes technologies
Career development opportunities toward Senior Customer Adoption & Productivity Manager, Product Adoption Expert or Digital Transformation Consultant roles
✨ Why Join Us?
This is a customer adoption, productivity and technical advisory role focused on helping manufacturers maximize the value of their software solutions.
You will work directly with industrial companies, engineering teams and innovation leaders while building expertise around SOLIDWORKS, 3DEXPERIENCE and digital transformation.
Recruitment Process
1. HR Screening Interview
2. Interview with the Hiring Manager
3. Final Interview with Company Leadership
Ready to Join the Adventure?
Apply now and help manufacturers unlock the full value of SOLIDWORKS and 3DEXPERIENCE solutions.
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