Chef(Fe) Des Ventes

nc

JOB PURPOSE

Based on the activities assigned by his/her hierarchy, the Sales Manager is responsible for the commercial development (sales volume, margins, customer satisfaction, market share, etc.) of his/her perimeter.
He/she manages and leads a sales team.

Job Description

SIGNIFICANT ACTIVITIES

Business development

- Define the sales strategy for his area, based on the sales policy defined by management and in collaboration with his superiors
- Contribute to the segmentation of customers and sales sectors in collaboration with the marketing and sales teams
- Ensure the effectiveness of sales coverage within its perimeter
- Analyze the market and monitor the competition to identify new opportunities (markets, customers, technologies, etc.)
- Ensure the commercial development of its perimeter (prospecting, promotion of offers, portfolio management, etc.)
- Coordinate commercial offers (sales, after-sales, etc.) to meet customer expectations, in collaboration with internal stakeholders
- Supervise invoicing of customer files
- Ensure the resolution of customer disputes and the collection of accounts receivable, in collaboration with internal stakeholders
- Ensure data updates in business tools (customer data, opportunities, competition, etc.)

Sales animation

- Define and monitor the sales objectives of the sales teams within its scope and manage sales actions accordingly
- Define, monitor and update indicators to track activity (coverage, customer visits, participations, etc.) and take corrective action where necessary
- Maintain relations with financial organizations to optimize our sales offers. financing

Management

- Ensure that resources (means, human resources, etc.) are correctly sized on the basis of activity, in collaboration with line management
- Support and monitor the team(s) assigned to him/her (integration, skills development, etc.)
- Participate in the application of HR policy (performance, compensation, etc.) in collaboration with Human Resources teams
- Manage, monitor and control the working hours and absences of the team(s) assigned to it (hours worked, vacations, calendar, etc.), using business tools where necessary

RESPONSIBILITIES AND SCOPE FOR ACTION

- Guarantees the development and sales promotion of its scope of activity
- Ensure that the sales objectives of the area covered are met
- Ensure that the sales strategy is applied and understood
- Ensure that business tools (CRM, etc.) are used correctly
- Contribute to the management of commercial disputes and collections within its scope
- Know, apply and enforce internal and external compliance procedures and rules
- Support and ensure the performance of your teams and your scope of responsibility

PROFESSIONAL KNOWLEDGE

DIPLOMA(S) AND/OR EXPERIENCE(S)

5 years' higher education in a commercial field and/or 5 years' significant experience preferred

SPECIFIC KNOWLEDGE(S)

Technical skill(s)

- General commercial knowledge (sales, negotiation, customer relations, etc.)
- General product knowledge (ranges, functions, etc.)
- General knowledge of IT tools and information systems General management knowledge
- Intermediate level of English (B1)

Behavioral skill(s)

- Good interpersonal skills
- Active listening
- Thoroughness
- Analytical skills
- Synthesis skills
- Responsiveness