Civil Support Sales Manager F/H

Job Description

The mission consists in developing the commercial activities with the repair of equipment, the spare, the pooling and the services in direct relationship with the final users (airlines and operators, MRO's, service providers and distributors).

For this purpose, he/she has to:
• answer the requests for bid raised by the customers in the area (build the proposal, answer the contractual terms and conditions and negotiate to find an agreement to be signed),
• manage the bid internal approval process until the offer is approved,
• make the contract review and cascade to the customer support and sales team,
• understand and share the aftersales market needs (players, competitors, pricing, requirements),
• visit customers, participate to events and make lobbying towards customers,
• make non-solicited offers to prospects and develop the customer's portfolio as well as the customers activities,
• provide reliable ordering forescast,
• fulfill sales tools, KPIs and reporting.

To achieve the mission and objectives, the After Market Sales Manager is in liaison with:
• the customer support programs directors and managers,
• the spare and repair administration,
• the key account managers,
• the marketing,
• the repair shops,
• the legal team,
• the finance,
• the trade compliance,
• the export control.

Complementary Description

Key performance indicators (KPI's) :
• the ordering level,
• the contract profitability,
• the customer visits planning.

Job Requirements

• master degree in engineering or commercial discipline,
• at least 5 years of years of experience in commercial negotiation and after-sales in aeronautical field.

• ability to negotiate contracts in a worldwide environment,
• autonomy / adaptability / flexibility,
• effective communication,
• good relationship and team playing,
• proactivity / commitment,
• english fluent.

Specificity of the job

• frequent travelling,
• based in Massy.