Cost Recovery Expert H / F

Streem Group

Streem Group is one of the leading providers of tank container and industrial railcar rental services in the world.
As an asset manager, serving our industrial clients and transport operators, our Group employs 1300 people in some 20 countries. We achieved a turnover of more than €500 million.
We are specifically present in the following markets:

• Rental of tank containers worldwide with EUROTAINER and RAFFLES LEASE, DEMI for their repair,

• Construction, transformation, maintenance and overhaul in France and Germany with INVEHO,

• Freight railcars rental in Europe with ERMEWA.

Team spirit, proximity, commitment, proactivity, technical expertise and sustainable development are the values carried by all of our employees on a daily basis.

Job Description :

To strengthen our ability to recover damage-related costs on our wagons, we are creating a dedicated Cost Recovery Expert role focused on claims management and customer re-invoicing. Recovering costs caused by improper or violent use of wagons is a key lever for profitability. This role allows you to focus fully on this topic, take clear ownership, and develop into the internal expert for damage-related claims and cost recovery. The position offers high visibility, measurable business impact, and close collaboration with multiple internal stakeholders as we move from ad-hoc execution to a professional and sustainable cost recovery setup.

Your Mission :

You will be responsible for ensuring that costs contractually payable by customers are consistently claimed, negotiated, invoiced, and recovered, directly contributing to EBITDA improvement.

Your Key Responsibilities :

 Identify, review, and validate damage and cost cases eligible for customer recharge

 Manage liability and claim cases with customers

 Prepare and issue invoices for recharged costs

 Independently lead settlement and negotiation discussions with customers

 Handle correspondence with customers, insurers, lawyers, and other third parties

 Maintain accurate data in the ERP system

 Work closely with Customer Service, Operations, Finance, and Legal teams

 Actively contribute to improving cost recovery performance and KPIs

Candidate Requirements:

 Strong interest in commercial topics, claims, and cost recovery

 Good technical understanding and ability to assess damages

 Persistent, assertive, and confident in negotiations

 Very good written and verbal communication skills in the local language

 Good English skills for international internal collaboration

 Proactive, well-organized, and able to work independently

 Team-oriented mindset with a strong sense of ownership