Cyber Claims Manager, France (M/W)

About us

Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines comprehensive insurance coverage and innovative cybersecurity tools to help businesses manage and mitigate potential cyberattacks.   

Opportunities to make an impact with bold thinking are real—and happening daily at Coalition.

About the role

Responsibilities

• Handle the intake of cyber incidents, including the coordination of breach counsel, forensic investigators and other external partners


• Evaluate the full portfolio of claims in France


• Ensure timely posting and recommend appropriate and accurate reserves in line with Coalition and partner carrier guidelines


• Handle complex and litigated claims, including third party liability arising from security failures or data breaches, as well as Media and Tech E&O exposures


• Maintain accurate file documentation/information in our claims system


• Assess liability, quantum and coverage on claims, and clearly document your analysis, strategy and decisions in our claims system


• Intelligently guide and monitor third-party service providers, including quality of work, strategy and spend


• Maintain and develop relationships with brokers, insured stakeholders and key partners in the French market


• Identify and pursue settlement opportunities that achieve effective outcomes


• Work closely with counsel and other stakeholders to coordinate defense strategy and drive timely resolution of claims


• Provide data and insights to underwriters


• Support business development by contributing to marketing, client presentations and sales discussions


• Liaise with partner carriers


• Lead client engagement activities including cyber incident preparedness and tabletop exercises, whether delivered directly by Coalition or our partners


• Ensure the global claims team is aware of specific claims handling requirements and market practices in France as well as other EEA countries, as Coalition expands its geographical footprint.

Skills and Qualifications

• 4+ years of experience handling cyber, tech, and/or media claims and litigation. Preferred background in:


• Education: 


• Language skills: Fluent in French & English


• Team work: 


• Bonus: 
  
  
  
  • Additional language skills in Italian and/or Spanish
  
  
  • Prior experience handling Italian or Spanish claims
  
  
  
  

Compensation & Benefits

• CDI contract with Cadre professional status (full time employment contract in France) 


• Position based in metropolitan France, in full remote work


• Annual home office stipend + access to coworking spaces


• 25 paid holidays + RTT days (additional time off)


• Private Medical Coverage (Mutuelle et complémentaire santé) covered by employer at 70% for medical, dental, and vision coverage, including out-patient treatment


• Life & Disability Insurance (Prévoyance) + Statutory pension


• Mental & physical health wellness programs


• Competitive compensation and opportunity for advancement