Edenred+ Rollout transformation lead

CONTEXT

The Edenred+ Rollout Transformation Lead will be responsible for driving successful transformation in Business Unit (BU) and adoption during rollout phases of Edenred+ ecosystem. 

The core mission is to ensure that each BU: 

• Successfully adopts the new solution and ways of working 

• Achieves operational readiness at go-live 

• Reaches sustainable autonomy post-rollout 

We are addressed both mature and early markets, and big bang and phased rollout depending on the scope 

YOUR ROLE 

He/she will be in charge of:  

Lead BU Transformation during Rollout:  

• Lead transformation activities across assigned BUs during rollout phases 

• Orchestrate all change levers: stakeholder alignment, communication, training, and adoption 

• Define and execute structured transformation plans, including:  
  - Sponsorship & stakeholder engagement strategy 
  - Communication & engagement roadmap 
  - Resistance anticipation and mitigation actions 

• Ensure consistency of transformation objectives while enabling local relevance 

Conduct Change Impact & Adoption Analysis 

• Conduct change impact assessments and translate them into actionable plans 

• Ensure impacts are addressed through learning paths, operating model clarification, playbook usage 

• Contribute to As-Is / To-Be process clarification and simplification 

Guide and support BU in the implementation of Target Operating Model 

• explain the operating model, ensure clarity in roles & responsibilities, ways of working  

• support the implementation and adjust training plan and skilling up plan accordingly 

Lead Capability Building & Readiness 

• Ensure effective execution of training and upskilling initiatives 

• Validate BU readiness for go-live through defined criteria 

• Support post-go-live reinforcement to secure sustainable adoption and performance 

• Collaborate with L&D and local teams to optimize learning approaches 

Drive Standardization & Playbook Adoption 

• Promote the use of central playbooks, frameworks, and standards across BUs 

• Balance global standardization with local adaptation needs  

• Continuously improve playbook content based on field feedback and needs 

• Reduce dependency on central teams by building BU self-sufficiency 

YOUR PROFILE 

You have at least 5 years of experience in a similar function, or in transformation, change management, or rollout delivery, Consulting, program delivery, or complex project environments. You are used to work in a multi-country environment. 

You are graduated from a Master in Business, Management, Engineering, or related field.  

Additional certifications in change management, project management, or process excellence are a plus. 

You have demonstrated 

• Structured, rigorous and pragmatic approach  

• Strong facilitation & communication skills  

• Ability to simplify and standardize information  

• Experience in multi-country environment  

• Knowledge of Agile / Safe methodology  

Languages required: fluent in English (mandatory), Spanish is a plus