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French Speaking Customer Care Agent

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Description de l'emploi - French Speaking Customer Care Agent

Description

Patrique Mercier Recruitment FR is excited to offer a position for a French Speaking Customer Care Agent. We are searching for individuals who are enthusiastic about customer service and fluent in French to assist our French-speaking clientele.


Responsibilities

  • Provide exceptional customer support to French-speaking clients through phone, email, and chat.
  • Address customer inquiries, complaints, and requests in a professional and timely manner.
  • Ensure customer satisfaction by effectively resolving issues and providing solutions.
  • Document customer interactions and maintain accurate records within the CRM system.
  • Stay informed about products and services to give well-informed advice and support.
  • Work closely with team members to enhance customer service practices and outcomes.
  • Participate in training sessions to develop product knowledge and improve customer service skills.


Requirements
  • Fluency in French and English, both written and verbal.
  • Previous experience in customer service is preferred.
  • Excellent communication and interpersonal skills.
  • Able to resolve customer issues effectively and maintain satisfaction.
  • Proficient with customer service software and Microsoft Office tools.
  • Strong attention to detail and organizational capabilities.
  • Dedicated to delivering outstanding customer service.


Benefits
  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...
Original job French Speaking Customer Care Agent posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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