Inside Sales F/M

To strengthen our teams, we are looking for an Inside Sales (F/M) for our business activity, to work at our headquarters in Fontenay-aux-Roses (92).

Reporting directly to the Operational Manager, you will play a central role at the heart of our commercial operations.

Acting as the key operational partner for our Key Account Managers, you will manage, track, and optimize customer relationships from initial RFQs (Requests for Quotations) through to final delivery.

You will serve as the operational backbone for a strategic customer portfolio within a fast-paced, high-standard international environment.

KEY RESPONSABILITIES:

1. Commercial and operational Support

• Quotations & Offers: Analyze the RFQ and prepare independently accurate offers in close alignment with your KAM, tight follow-up on offers' feedback.
• Order Processing & Tracking: Enter, process, and track customer orders in our SAP system.
• Supply Chain Execution: Oversee daily order fulfillment processes to ensure maximum customer satisfaction and on-time delivery.
• Multicultural Coordinator: Act as a seamless liaison between all internal and external stakeholders (customers, Sales, factories/suppliers, freight forwarders and internal support teams).
• Business Development: Cultivate strong, trust-based relationships within your assigned account portfolio to support revenue growth.
• Occasional Travel: Join your KAM on occasional customer visits.

2. Performance & Goals

• Achieve defined KPIs and actively contribute to the Business Unit’s commercial performance.

QUALIFICATIONS

• Education & Experience: Bachelor’s Degree or equivalent in sales/business, with a minimum of 3 years' experience in electronics sector (PCB, PCB Assembly or electronic components distribution).
• Language Skills: Native French speaker with fluent written and spoken English level (essential for daily communication with our overseas factories and international partners).
• Tools: Practical working experience with SAP is a major advantage.
• Personal Attributes:
  • Autonomous, organized, precise, and reactive in daily task management.
  • Results-driven with a sharp sense of priority.
  • Strong interpersonal skills and active listening ability, especially in a multicultural environment.

What ICAPE GROUP can offer:

• Exciting challenges within a dynamic, growing international group.
• A culture of internal mobility: We strongly encourage internal promotion and career advancement whenever possible.
• An empowering work environment with real operational autonomy.

SALARY

• Based on profile and experience: show us what you can do!

POSITION

• Permanent contract, full time
• Position open to disabled workers

LOCATION

• Fontenay-aux-Roses (92), IDF, FRANCE
• Possibility of working partially remotely

ICAPE Group is offering you an amazing opportunity to join a well-established and growing international company with knowledge in both services and technology.

We are the European leader for Printed Circuits Boards and custom-made electro-mechanical parts. In more than +60 countries, +3650 customers trust the quality services we offer.

We are headquartered in Paris area, France, but we have 39 subsidiaries in Europe, Asia, North & South America staffed with 600 skilled employees.

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