IT Domain Leader - Commercial Systems

Exotec is at the forefront of technological excellence in order to redefine the relationship between humans and robots. Our solutions are contributing to the success of some of the largest brands in retail and e Commerce by revolutionizing the way they fulfill their orders to the end consumers, all while mitigating labor constraints and increasing workplace safety.

Through the unification of cutting-edge software and high-performance hardware, our robotic solutions are now deployed across the globe and our exponential growth has led us to become the first industrial unicorn in France.

Working at Exotec is an exciting opportunity to give purpose to your skills. Learn and grow with our ExoPeople around the world to help turn your ideas into a reality.

The robotics revolution is just the beginning at Exotec. Will you be part of it?

The robotics revolution is just the beginning at Exotec. Will you be part of it?

About The Role

We're looking for an IT Domain Leader for Commercial Systems to manage and evolve the digital tools ecosystem powering our Commercial Teams worldwide (Sales, Solutions Engineering, Business Development, Marketing). 

As the strategic bridge between business teams and IT/Product Development, you will ensure processes are supported by tools that help us sell better and faster and will drive roadmaps based on business needs. 

What You Will Do

Strategic Alignment 

• Define and champion the vision for tools supporting our Design-to-Order process (Salesforce, Exotec’s design, costing & pricing tools, Exotec’s client data analysis tool, etc.) 

• Steer the roadmap of sales tools towards a more integrated and effective ecosystem, in collaboration with the Product Manager and Product Owners 

• Present vision, roadmaps and improvements to leadership and executive stakeholders 

• Ensure alignment between Commercial Excellence and key Sales users from all business units for feature requests and prioritization 

Technical Coordination 

• Gather and consolidate pain points and feature requests across the sales tools ecosystem 

• Translate business needs into clear technical requirements and specifications 

• Balance technical feasibility with business impact when prioritizing development work  

• Coordinate pre-production testing, production deployments, and deployment communication 

Strategic Projects & Innovation 

• Drive the development of tools within the control of Commercial Excellence in coordination with Product Owners 

• Develop and drive adoption of AI agents 

• Identify needs for new commercial tools and provide solutions 

• Support our Business Analyst to structure the commercial data model 

User Support 

• Manage expectations and communicate on development progress 

• Document and communicate system changes, impacts, and rollouts to commercial teams  

• Collaborate with the Learning Business Partner to deliver training courses and create user documentation 

• Support teams on tool usage and issues, and drive adoption 

• Support stakeholders from other teams relying on commercial systems and data 

Core Requirements

• Strong experience in revenue operations within a B2B or technical sales environment 
• Strong product management mindset 
• Ability to translate business challenges into technical solutions 
• Excellent stakeholder management across technical and business audiences at all levels 
• Understanding of sales tools ecosystems 
• Fluent in French and English for international collaboration 
• Curiosity, autonomy, and a builder mentality - you like improving systems, not just using them. 

Value‑Add Skills

• Experience with Salesforce and CPQ systems 

• Experience creating AI agents, leveraging MCPs and optimizing AI knowledge bases 

• Experience with coding (Python, Vue3, PHP), deployment tools (CI/CD, Helm, Kubernetes) 

• Experience with BigQuery 

• Competitive health insurance and welfare coverage

• Collective bonuses and BSPCE (employee stock options)
• Family‑friendly policies
• Internal and international mobility programs
• Numerous training and development opportunities

Exotec is an equal opportunity employer and all applicants will be considered without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical or mental disability, medical condition, military or veteran status, genetic information, marital status, ethnicity, or any other protected classification, in accordance with applicable federal, state, and local laws. We provide an inclusive work environment that respects all differences.