Operations coodinator

We are looking for a sharp, highly-organised Operations Coordinator to support our France ride-hailing operations.
This person will be executing operational functions and partner-facing initiatives to ensure a consistent quality of service, partner satisfaction, scalability, and support across the growing network of partners all around France.
You will be working closely with a high-performing team along with the Team Lead and an Operations Manager. Let's build the future of transport together!

Main Responsibilities:

• Onboard and train new drivers to Bolt's platform.


• Travel on a regular basis to onboard new drivers around France cities.


• Verify, maintain, organise and audit driver and vehicle documentation.


• Be an ambassador for Bolt and coach partners to improve their performance.


• Be the primary point of contact for our key accounts and resolve any issues they might have.


• Work with headquarters to improve existing processes.

Requirements:

• You have a first successful experience in sales.


• You are social. You can easily network with people of all background.


• You are a go-getter, you like to solve problems.


• You are organized. You deliver stuff on time & handle stress like James Bond.


• You are familiar with computer tools.


• You are fluent in French.


• Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company.


• Experience in product launches or running a business.

#LI-Hybrid