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As part of Spendesk Financial Services (SFS), you will join a team delivering payment features and financial services to Spendesk’s customers.
While we are rolling-out our new phase of growth with our own payment infrastructure to serve our customers in Europe, new opportunities arise as we want to :
Offer more value to our customers, thanks to additional financial services products and payement features,
Optimize our operational efficiency with our infrastructure partners and with upcoming investments focused on expanding AI-driven capabilities in our products and processes
Commit on our Product excellence delivery and Customer Value
Reduce the level of risk with a limited number of partners
Improve our revenues and gross margin coming from this FS stack.
In this context, we are building a team of experts to expands our capabilities with FS & Payments infrastructure leaders and leverage to its maximum potential the partnerships with these external service providers.
As our partnerships manager, you will support the delivery of our FS partnerships and monitor the partnership performance
Key Responsibilities
- Benchmark new potential FS partners for both core and additional FS services offered by Spendesk: wire transfers, open banking, card manufacturing etc.
- Contribute to partnership selection process (contracts and commercial agreements) : provide data and analysis to support partner discussions regarding pricing and other conditions
- Support the SFS Leadership and Product Managers (Payements, Risk & Compliance, Operations, Security) for the management of our relationship of 20+ existing and future potential partners : engage with partners in the context of information collection, request for proposal processes, governance and performance reviews, compliance requirements around the supervision of essential providers etc.
- Monitor partnership performance in line with EOSP / OSP requirements including governance, reporting, audit review, budget analysis and financial performance of the partnership inc :
- Risk Management
- Operational performance monitoring (SLAs, Incident Management, …)
- Financial performance management (Costs control, Budget preparation, …)
- Contract follow-up (ensure contract renewal / negotiation in due time)
- Build AI capabilities for FS partnership management
What we're looking for
- Analytical skills: ability to deliver complete benchmarks on multiple dimensions such as costs, feature coverage, alignment with strategy.
- Communication: ability to manage internal and external stakeholders. Vulgarise and summarise decisions on partner selection process.
- Payment expertise: general understanding of the payments sphere and its regulatory context in depth understanding of at least one of the following would be a plus : card issuing, acquiring, wire transfers, account management
- Fluency in French and English
- Experience in the EU space is a must. UK and/or the USA would be a plus.
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