Premium Travel Agent in Paris

Compagnie : Blu Selection

Description de l'emploi - Premium Travel Agent in Paris

A last-minute flower delivery in New York, a table at a Michelin-starred restaurant, or arranging seamless airport transfers…

As a Premium Concierge, you will handle exclusive requests from high-profile members and build long-term relationships based on trust, personalization, and service excellence.

This is more than customer service — it is about creating exceptional, tailor-made experiences.

Your Responsibilities

In a fast-paced, high-standard environment, you will manage a wide range of premium requests, including:
Restaurant reservations, transportation services, and mobility arrangements
Travel planning and flight bookings
Assistance related to insurance services and payment solutions
Personalized advice, lifestyle recommendations, and bespoke suggestions
You will provide creative and proactive solutions, ensuring each member receives a unique and memorable experience.

As a Premium Concierge, you will:

Manage client relationships via phone and digital channels
Anticipate members’ needs and exceed their expectations
Go beyond the initial request to create a “wow” effect
Maintain the highest standards of quality, accuracy, and reliability
Identify client needs precisely and provide relevant recommendations within set deadlines
Track and follow up on requests using internal tools such as CRM and ticketing systems

Your Profile

Native-level French, both written and spoken
Fluent English is mandatory
A third language (Spanish, German, or Italian) is a strong asset
Excellent communication skills with a strong service mindset
High attention to detail and commitment to customer satisfaction
Ability to multitask efficiently with strong organizational skills
Comfortable working with digital tools (Microsoft Office, CRM systems)

Experience & Background

Minimum education level: Bachelor’s degree or equivalent
First experience in travel, hospitality, luxury services, or premium customer service is a plus
Responsive, empathetic, and solution-oriented
Team player who thrives in a demanding and multicultural environment

What’s in It for You

Permanent contract based in Paris
Rotating schedule from Monday to Sunday between 7 AM and 10 PM
Modern and stimulating work environment
Dynamic, supportive, and excellence-driven team
Meal vouchers covered at 60%
75% public transportation reimbursement plus sustainable mobility allowance
2 days of remote work per week after 6 months
Company committed to diversity and inclusion

Original job Premium Travel Agent in Paris posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Premium Travel Agent in Paris

Description de l'emploi - Premium Travel Agent in Paris

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