Quality Assurance Monitor

Basic Function or Position Summary:  Through on-site observations and administrative reviews, ensures child care services are compliant with local, State, and Federal regulations.  

Full Time 35 Hours per week $18.03/ hour

Position Responsibilities and Specific Duties:  

Facilitates standardization of systems and procedures regarding facilitating licensing and regulatory compliance. ? 

Assists with child care center licensing applications and renewals.  

Maintains working knowledge of the following regulations/laws: 

•  Head Start Performance Standards 
•  NYS Child and Adult Care Food Program 
• NYS Office of Children and Family Services Day Care Regulations 
•  NYS Pre-Kindergarten Regulations

Drafts division response to any changes in laws and/or regulations

Identifies risks associated with licensing and determines best practices to mitigate these risks. 

Provides regular, on-site monitoring of child care centers to ensure compliance with relevant regulations, Agency policies and Divisional procedures. 

Provides regular administrative review of Divisional paperwork to ensure compliance with relevant regulations. 

Drafts Plans of Action as a result of compliance monitoring and licensing violations.  

Provides timely reporting of issues that impact licensing and compliance. 

Serves as a liaison with state licensors and federal reviewers. 

Completes trending analysis and reports regarding licensing, regulatory compliance and performance standards.  

Provide care and supervision of children on an as-needed basis  

Participates in service enrollment and recruitment strategies   

Promotes agency mission.  

Maintains confidentiality and complies with the code of ethics. 

Maintains consistent professional customer service.  

Job performance incorporates integrated service delivery model while promoting self-sufficiency.   

Other duties as designated by supervisor 

Knowledge, Skills Required:

• Associates in Early Education preferred, HS Diploma required.
• Adapts to changes in the work environment
• Able to deal with frequent change, delays or unexpected events
• 3 Years work experience in a child  care setting required
• Strong computer skills, including data tracking
• Ability to work as an effective team member/leader
• Strong organizational, communication and interpersonal skills
• Ability to work with diverse groups of people toward service/agency mission

Special Requirements:

• Valid driver’s license with the ability to travel throughout the county
• Reliable transportation and driving record acceptable to agency insurance carrier
• Ability to lift 50 lbs
• Must be able to maintain substantial, individual supervision of children
• Flexibility in work schedule
• Must be able to provide consistent even tempered customer service at all times
• Meets OCFS training requirements and maintains training log
• Flexibility in work schedule 
• Meets OCFS training requirements and maintains training log 
• Must be able to provide consistent even tempered customer service at all times 
• Completes all required NYS background clearances ? Pre-employment physical exams and TB Testing 
• Valid Driver’s license  
• Reliable transportation  
• Authorized Driver of a COI Vehicle  
• Ability to travel throughout the county  
• Pre-employment drug and alcohol testing required; subject to random drug and alcohol testing for cause