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Your mission
Take the lead in shaping and growing all operational activities in France, with a focus on two directly managed bike-sharing systems. This role is ideal for someone who values ownership, brings a collaborative mindset, and is passionate about delivering operational excellence while representing nextbike with confidence to local stakeholders and public partners.
Key responsibilities:
- Full accountability for performance, quality, and development of all French bike-sharing systems.
- Lead and coach Service Coordinators to meet service, efficiency, and accountability goals.
- Ensure contract KPIs (e.g. availability, response time) are met and lead continuous improvements.
- Oversee daily operations including logistics, maintenance, safety, and system roll-outs.
- Act as the main contact for partners, drive process improvements, and deliver performance insights.
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