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Chinese Simplified Speaking Customer Service for Automotive Company in Greece

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Description de l'emploi - Chinese Simplified Speaking Customer Service for Automotive Company in Greece

Patrique Mercier Recruitment FR is thrilled to announce a fantastic opportunity for a Chinese Simplified Speaking Customer Service Representative for a leading Automotive Company located in Greece. This role is perfect for individuals who are passionate about the automotive industry and excel in providing exceptional service to Chinese-speaking clients.


Responsibilities

  • Provide outstanding customer service to Chinese-speaking clients through various channels, including phone, email, and chat.
  • Assist customers with inquiries related to vehicle specifications, services, and maintenance.
  • Handle customer complaints and issues professionally, ensuring high levels of satisfaction.
  • Educate clients about automotive products and services, helping them make informed decisions.
  • Maintain a comprehensive understanding of company offerings and industry trends to provide accurate information.
  • Document all customer interactions accurately and maintain detailed records.
  • Collaborate with internal teams to address complex customer inquiries and ensure seamless service delivery.
  • Fluency in Chinese Simplified and English, both written and spoken.
  • Experience in customer service, preferably in the automotive or related industry.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities with a focus on customer satisfaction.
  • Proficiency in customer service software and Microsoft Office applications.
  • Detail-oriented with strong organizational capabilities.
  • A passion for automobiles and willingness to learn about new automotive technologies and products.
  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks
Original job Chinese Simplified Speaking Customer Service for Automotive Company in Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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