French Customer Advisor Greece

Customer Support Representative French Market 

Location: Athens, Greece (on-site or remote options available)
Training: 2 weeks (fully paid)
Contract: Full-time
Are you fluent in French and passionate about delivering excellent customer service? Join an international team and help provide top-quality assistance to customers across the French market.

Key Responsibilities:
-Handle customer inquiries via phone, email, and chat
-Provide clear and accurate product and service information
-Resolve customer concerns with empathy and professionalism
-Maintain updated customer records and follow escalation procedures
-Achieve performance targets related to quality, satisfaction, and productivity

What Were Looking For:

-Native or near-native level French

- EU citizenship or Greek residence card

-Strong English skills (B2 minimum)
-Excellent communication and problem-solving abilities
-Customer service experience preferred
-Comfortable with basic computer tools and CRM systems
-Willingness to work in rotating shifts

What We Offer:

- Competitive Base salary

- Performance bonus up to 200

- -Airport pick up

- 2 weeks of accommodation in hotel provided

- Rental agency fee paid by the company and support to find a permanent accommodation

- Remote or on-site flexibility
- Relocation support (flights, accommodation, etc.) if moving to Greece
- Private health insurance
- Opportunities for career development
- A modern, multicultural workplace environment

- Competitive Base salary

- Performance bonus up to 200€

- -Airport pick up

- 2 weeks of accommodation in hotel provided

- Rental agency fee paid by the company and support to find a permanent accommodation

- Remote or on-site flexibility
- Relocation support (flights, accommodation, etc.) if moving to Greece
- Private health insurance
- Opportunities for career development
- A modern, multicultural workplace environment