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French Speaking Automotive Customer Advisor

icon briefcase Type d'emploi : À plein temps
icon remote-alt Remote / Work from Home

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Description de l'emploi - French Speaking Automotive Customer Advisor

Patrique Mercier Recruitment FR is pleased to announce an exciting opening for a French Speaking Automotive Customer Advisor. This role is perfect for individuals who are passionate about the automotive industry and are committed to providing exceptional customer service to French-speaking clients.


Responsibilities

  • Deliver outstanding customer support to French-speaking customers through live chat, email, and phone communications.
  • Assist customers with inquiries related to automotive products, services, and technical support.
  • Educate customers on product features and benefits to enhance their overall experience.
  • Gather customer feedback and insights to improve service quality and product offerings.
  • Collaborate with internal teams to efficiently resolve customer issues and enhance satisfaction.
  • Stay informed about automotive industry trends and new product releases to provide accurate information to customers.
  • Maintain thorough records of customer interactions in the CRM system for effective tracking and reporting.
  • Fluency in French and English, both written and spoken.
  • Previous experience in customer service, ideally within the automotive industry.
  • Strong interest in automotive products and familiarity with industry terminology.
  • Exceptional communication skills and a passion for customer service.
  • Proficiency in customer service software and Microsoft Office applications.
  • Excellent problem-solving skills and a capacity to work in a dynamic environment.
  • Willingness to work flexible hours, including evenings and weekends as needed.
  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...
Original job French Speaking Automotive Customer Advisor posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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