French Speaking Customer Service Jobs In Bulgaria - Fully Paid Relocation Pack

Mercier Consultancy is thrilled to announce an amazing opportunity for French Speaking Customer Service Representatives to join our team in Bulgaria, complete with a fully paid relocation package! In this essential role, you will deliver exceptional support to our French-speaking clients, addressing their needs with professionalism and efficiency. Experience the charm of Bulgaria, known for its stunning landscapes, rich cultural heritage, and warm community, while advancing your career in a dynamic environment. If you are dedicated to customer service and ready for an exciting new chapter in your life, we want to hear from you!

Responsibilities

• Provide top-notch customer service in French through various channels, including phone, email, and live chat.
• Assist customers with inquiries regarding products and services, ensuring they receive accurate information and guidance.
• Effectively resolve customer issues and complaints, fostering strong relationships with clients.
• Document customer interactions accurately and provide recommendations for service improvement.
• Collaborate with team members to enhance overall service quality and tackle common challenges.
• Stay informed about company offerings and industry trends to deliver knowledgeable support.
• Participate in continuous training and development programs to refine your customer service skills.

• Fluency in French and English is mandatory, with strong written and verbal communication skills.
• Previous experience in customer service is preferred, but a positive attitude and eagerness to learn are highly valued.
• Excellent problem-solving abilities and a commitment to customer satisfaction.
• Able to handle multiple inquiries efficiently in a fast-paced environment.
• Basic computer skills and familiarity with customer service software are a plus.
• Willingness to relocate to Bulgaria and embrace a new cultural experience.
• Flexibility to work varied shifts, including evenings and weekends, as needed.

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( flight, transfer and hotel )
5. Health Insurance
6. Private Health Insurance
7. And Much More...