French Speaking Logistics & Delivery Advisor - Work In Sofia - Paid Relocation

Mercier Consultancy MD is proud to offer a position for a French Speaking Logistics & Delivery Advisor to join our team in Sofia, Bulgaria. This position includes a paid relocation package to make your move to this vibrant city effortless! In this role, you will be instrumental in providing excellent logistics support to our French-speaking customers and ensuring a smooth delivery process.

Key Responsibilities

• Deliver exceptional customer service and logistical assistance to French-speaking clients via various communication channels.
• Coordinate the shipment process and ensure timely deliveries while tracking all orders.
• Address customer inquiries regarding their orders, shipping methods, and resolve any delivery issues that arise.
• Maintain accurate records of customer interactions and document resolutions in our systems.
• Collaborate with logistics and operations teams to streamline processes and enhance service delivery.
• Stay informed about industry trends and best practices to provide clients with informed advice and solutions.

• Fluency in French (both written and spoken) is mandatory; proficiency in English is a plus.
• Experience in logistics, customer service, or a related field is desired.
• Strong communication skills and a commitment to customer satisfaction.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Familiarity with logistics software and CRM tools would be an advantage.
• A proactive approach to problem-solving and focus on delivering high-quality service.
• Willingness to work collaboratively in a multicultural team and adapt to changing requirements.

1. Competitive Monthly Salary
2. Fully Paid Relocation Package
3. Monthly Accommodation Bonus
4. Monthly Performance Bonus
5. Fully Paid Training
6. Health Insurance
7. And Much More...