At Arabelle Solutions, part of EDF Group, we’re proud to design services and solutions that are generating power not just for today and tomorrow but for generations to come. 
You’ll work alongside passionate bright minds. We offer a broad range of opportunities for those eager to build tomorrow’s world.
We believe a supportive culture is key to reach common goals. Diversity and an inclusive mindset makes us and our business stronger. 

1.Main Duties

The Transversal Quality Leader is responsible for leading continuous quality improvement initiatives within the services organisation. He/she acts to ensure operational excellence and customer satisfaction. The main duties are as follows

• Partner with services operations, regional teams and supporting functions to Identify and lead continuous improvement projects focused on quality – Prioritizing (SQDC) Safety, quality, delivery and cost impact

• Define and drive action plan to increase daily management maturity across services quality including daily management meetings and Genba walks

• Lead the governance of Transversal processes in services quality, and define an action plan to increase the maturity of these processes, partnering with the Lean/Operational excellence team and services stakeholders – 8Ds, CoNQ management, NCR management, etc.

• Develop and lead governance of services costs management to ensure costs are delivered in line with the annual budget – Analysis of time bookings, correct allocation and scheduling of purchased services. Etc.

• Analyze internal and external non-conformities, define root causes, and coordinate with services quality leaders and services team to drive the implementation of corrective and preventive actions in order to reduce NCR frequency and impact

• Partner with the services quality leaders and support the implementation of Standard Work and process simplification in services quality

• Partner with factories and IT to deploy quality related digital solutions such as AI on EoMRs

• Support services operations team to increase capability to satisfy higher customer demand and satisfaction through targeted LTR projects

• Be a champion of Kaizen and facilitate Kaizen events to drive improvements

• Lead and execute the lean transformation to achieve operating goals using KPI-based performance management

• Coach and collaborate with all levels of the organization and functions to help progress our lean culture and drive continuous improvement

• Teach, promote, and practice the Systematic Approach to Lean

• Deputize services quality leader whenever needed

2.Required Competences

Education

• Engineering/science degree from university or equivalent.

• Industrial background
   

Experience

• Minimum of 10 years working at a manufacturing site on Continuous improvement

• Proficient on CI/lean tools and ability to train/coach others
   

Required Knowledge and Skills

• Proficiency in quality standards: ISO 9001, ISO 19443, customer requirements, and Quality Management Systems (QMS)

• Experience with Lean Transformation, Principles & Tools (8D, 5M, FMEA, etc.)

• Proficient in office software and quality management systems (ERP, MRP, etc.)

• Personal qualities: Strong analytical skills, leadership, pragmatic thinking, hands-on approach, teamwork mindset, and respect for traceability and safety requirements

• Professional proficiency in English (reading, writing, speaking)

• Ability to influence without direct authority

• Ability to manage multiple priorities under tight deadlines

• Humble: respectful, receptive, agile, eager to learn

• Transparent: shares critical information, speaks with candor, contributes constructively

• Focused: quick learner, strategically prioritizes work, committed Leadership ability: strong communicator, decision-maker, collaborator

• Proven track record on change initiatives – ability to positively influence shopfloor to drive game changers

• Experience in leading small teams
   

Language skills

• Strong oral and written English communication skills to communicate with involved stakeholders, both internal and external.

Join us and work with global teams to support global customers ! At Arabelle Solutions, we have team members of more than 49 nationalities spread across 16 countries.

At Arabelle Solutions, we know diversity makes teams and business stronger.