Nombre de candidats
:000+
We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.
We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.
Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021–22 we reached 650 million people.
Country: France
Department: Customer Service
Contract type: Apprentissage
Duration :1-2 years
Role Purpose
The main duty of a Sales Appendice is to secure excellent sales results and ensure the deliver a high-quality customer experience in handling enquiries about our English language services. To act as British Council’s ambassador and provide top quality services to all customers meeting all Key Performance Indicators (KPIs) and deliver Sales & Customer Services to enable the British Council to meet its sales targets.
Challenges & Accountabilities
Sales tasks:
▪ Follow-up with registered customers in various stages of their journey with the British Council.
▪ Conduct surveys (phone and/or virtual) on why students did not register with us or return to the team.
(A proactive approach, including input and feedback from frontline customer experience will be highly appreciated).
Support tasks:
Requirements
Benefits include
Closing Date : Applications will close on 08/07/2024 at 23:59 (Central European Time(CET)
A connected and trusted UK in a more connected and trusted world.
Equality , Diversity, and Inclusion (EDI) Statement
Partagez ce travail avec vos amis
Partagez ce travail avec vos amis
Copyright © 2024 Grabjobs Pte.Ltd. All Rights Reserved.