Sales Development Representative - UK Market

You will be the first m-work voice in the UK. Reporting directly to Joséphine (CEO), you will open and build our UK pipeline from scratch, and help shape how we go to market there. In practice, you will:

• Identify and qualify target accounts: contact centres, customer service teams, BPOs and multi-site networks with 20+ agents

• Run multichannel outbound (calls, email, LinkedIn) towards Heads of Customer Service, Contact Centre Directors, WFM and Operations leaders

• Understand prospects’ planning challenges (forecasting accuracy, schedule adherence, service levels, overstaffing costs) and tailor the pitch accordingly

• Book qualified meetings and hand them over to the sales team

• Feed back market insight: competition (Verint, NICE, Calabrio, Assembled…), objections, pricing expectations, messaging that lands

• Help build our UK playbook: target lists, sequences, references, events

• Native or bilingual English (C2); French is a strong plus

• Ideally, a first B2B outbound experience, ideally in SaaS, with measurable results (meetings booked, qualification rate, pipeline generated)

• Familiarity with UK business culture and buying habits; exposure to contact centre, CX or WFM topics is a strong plus

• Comfortable with sales tooling: CRM (HubSpot), sequencers, LinkedIn Sales Navigator, AI-assisted prospecting

• A builder’s mindset: autonomous, structured, able to test, learn and iterate in a market where everything is still to be built

• Resilience and curiosity: you enjoy cold calling senior people and getting to grips with a complex operational topic

1. Intro call (30 min) with Joséphine (CEO)

2. Case study: a mock cold call and outbound sequence on a UK contact centre prospect, debriefed live

3. Final fit meeting with two members of the team