Senior CRM Manager (m/f/d)- FR Market Voyagespirates à Holidaypirates Group dans France

Description de l'emploi - Senior CRM Manager (m/f/d)- FR Market Voyagespirates

AHOY MATE!

Do you put customers at the center of every decision you make?
Are you both creative and data-driven?
Passionate about travel?

Yo-ho-ho! Come on board, we are looking for our next CRM Pirate to cover a 7 months maternity leave.

DUTIES ON DECK

CRM Campaigns & Content

Create and publish high-performing marketing content (travel deals, magazines, news) across CRM channels: Email, App Push, In-Appmessage, WhatsApp
Spot travel trends and understand what interest our French audience
Segment our audience based on behavior, preferences, and engagement data to deliver highly personalized and relevant messaging
Own the CRM content calendar and campaign planning to ensure alignment with business priorities and seasonal travel trends
Monitor campaign performance in real time and continuously optimize content, timing, and targeting to improve open rates, CTR, and conversions
Help Global CRM team to build customer journeys and automated lifecycle flows (onboarding, activation, retention, reactivation, loyalty) to drive long-term engagement

Performance & Optimization

Drive traffic and revenue growth through CRM campaigns
Plan, execute, and analyze A/B tests and experiments
Monitor KPIs and turn insights into concrete performance improvements

Collaboration & Growth Projects

Work closely with the international CRM team
Partner with Key account and Social teams to launch growth campaigns
Collaborate with Marketing, and Content teams to maximize reach and impact

YOUR TREASURE OF EXPERIENCE

You are passionate about travel and you know the trends
Native-level French (must) with full professional fluency in English (must)
5+ years of experience in a CRM or lifecycle marketing role, ideally in a B2C environment (e-commerce, travel, retail, or similar)
Hands-on experience with CRM tools and strong knowledge of Google Analytics (or similar analytics platforms)
Excellent project management skills with a proactive, problem-solving mindset
A true passion for writing — you love crafting engaging, high-performing content
Strong understanding of the French travel market and customer behavior
Creative yet data-driven, comfortable turning insights into impactful campaigns
Organized, collaborative, and focused on delivering measurable results
You feel comfortable working 100% remotely and being in touch and working with a team via chats and google meet

THE PIRATE SHIP OFFERS YOU

A unique and open company culture, where sharing ideas is our lifeblood
Flexible working hours
Limited contract for 7 months
25 vacation days
You will receive a MacBook to work with, which you can also use privately
130€ for home office allowance per month
Ticket restaurant card
Mental well-being program
As long as you work for HolidayPirates you will be travel insured for business and private trips
Death and Disability Insurance
Additional Health Insurance
You can work remotely as often as you wish

About us

⚓ Your Recruitment Journey

Every great treasure hunt (a.k.a. our hiring process) has a few key steps. We see hiring as a two-way adventure — about you getting to know us just as much as us discovering your potential.

HR Interview – A friendly chat to get to know each other
Technical Deep Dive – Dive into your skills and experience
Prove Your Craft – A hands-on challenge to show your magic
Meet the Crew – Connect with future teammates to check the cultural fit
The Offer – If all goes well, we’ll raise the sails and send you the invite to join our crew!

About HolidayPirates

HolidayPirates is more than just a travel company — we’re explorers at heart.

With millions of travelers across 10 international markets and content in 7 languages, we’re a crew of 160+ passionate pirates — 120 of us anchored at our Berlin HQ — united by one goal: to make travel more accessible, exciting, and full of discovery.

⚖️ We’re an Equal Opportunity Employer

We hire based on talent, not titles. Regardless of age, gender, background, religion, or appearance — if you’ve got the skills, passion, and pirate spirit, we want to hear from you. Bonus points if you apply in costume ;)

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Senior CRM Manager (m/f/d)- FR Market Voyagespirates