Job Description Summary

Job Summary

As Senior Manager - Global Quality Engineering & Continuous Improvement for Gas Insulated Substation (GIS) product portfolio, you will lead the definition, deployment, and sustainment of quality engineering processes across the complete product scope. This role defines and implements core quality tools (FMEA, Process control plans, MSA, SPC), establishes governing processes and standards, and ensures all NPI quality deliverables are executed in line with the Confluence NPI process. This position leads and coaches structure root cause analysis, ensuring effective deployment and sustainment of problem-solving methodologies. As a subject matter expert in Gas Insulated Substation (GIS) products, this position leads investigation and resolution of complex quality issues, drives first pass yield improvements, and ensures systematic integration of lessons learned from field performance, customer feedback, and manufacturing operations. This position defines and leads “Quality Built-In” strategies, ensures successful production transfers, and governs the capture and analysis of reliability metrics to drive continuous improvement.

Job Description

Roles and Responsibilities

• Responsible for defining, deploying, and sustaining quality engineering and assurance processes across the product lifecycle.
• Leads the implementation of core quality engineering tools—including Design and Process FMEA, Process Control Plans, MSA, and SPC—and defines the governing processes, standards, and documentation required to deploy these methodologies consistently across Gas Insulated Substation (GIS) product portfolio /GIS product manufacturing sites.
• Lead and ensure completion of all NPI Quality deliverables in line with the Confluence NPI process and checklists, securing full compliance prior to each BOD stage-gate approval.
• Serves as a Root Cause Analysis (RCA) and problem-solving coach, training and supporting RCA leaders across functions to ensure that structured problem-solving methodologies are effectively deployed, embedded, and sustained.
• As an expert in Quality domain and subject matter, leads the investigation, Structured root cause analysis and resolution of complex quality and product failures, both at manufacturing sites and at customer locations, delivering robust corrective and preventive actions. Also leads and Gas Insulated Substation (GIS) products which do not meet first pass yield (FPY) targets and secure that the FPY results are achieved and sustained across all models.
• This position is also to define and lead the systematic integration of lessons learned from Field performance, Root causes analysis and corrective actions & preventive actions for quality, technical issues and associated quality nonconformities from customer sites and at the manufacturing lines /routine test beds. These learnings are translated into Design FMEA and Process FMEA updates, driving continuous product and process robustness.
• Drive high-impact Quality Kaizen initiatives across plants by leading and enabling plant quality teams.
• Identify and drive harmonization initiatives across product groups to enhance product quality and simplify Quality control and Quality assurance processes.
• Implement structured manufacturing process audits across plants to identify gaps and enhance product quality, covering all processes—including routine testing—for Gas Insulated Substation (GIS) products.
• In addition, the role defines and deploys “Quality Built-In” strategies, focusing on:
• Reduction of high-severity failure mode occurrence
• Implementation of mistake-proofing (L1 process controls)
• Deployment of early warning systems (L2 process controls)
• Strengthening detection controls and defect escape prevention mechanisms
• The role provides strong quality leadership for Transfer of Work (TOW) projects, ensuring quality is planned and achieved in assurance mode, enabling smooth production ramp-up and stable serial production through proactive risk identification and robust process controls.

Additionally, this position defines and governs the systematic capture, analysis, and monitoring of reliability and availability metrics, including MTBF and failure rates, to support data-driven quality and reliability improvement initiatives

Qualifications and Skills

Education and Experience:

• Bachelor’s degree in mechanical engineering or electrical engineering
• Minimum 15 years of experience in Gas Insulated Substation (GIS) products/ Industry

Technical Expertise

• In-depth knowledge of Gas Insulated Substation (GIS) products.
• Expert in diagnosing mechanical, insulation failures and application failures
• Proven ability to lead field investigations and drive effective corrective actions
• Skilled in interpreting/Classify PD patterns and Identify root causes in Gas Insulated Substation (GIS) products
• Guides plant quality teams in PD analysis, troubleshooting, and implementing corrective actions
• Quality Engineering, Risk Management & Quality problem solving
• Expert in core quality tools, including FMEA (Design &Process), measurement system analysis (MSA), and process control plans, with track record of coaching teams.
• Skilled at identifying Critical-to-Quality (CTQ) characteristics and implementing both prevention and detection controls.
• Applies statistical process control (SPC), capability analysis, and data-driven decision-making to reduce process variation.
• Demonstrates proven success in quality problem solving, utilizing methodologies such as 8D, A3, why-why , Fault tree and root cause analysis to prevent recurrence.
• The candidate must be a certified Root Cause Analysis (RCA) coach, with proven experience in facilitating structured problem-solving sessions.
• Extensive experience and expertise in driving high-impact Quality Kaizen initiatives to deliver sustained product quality improvements
• Extensive experience and expertise in conducting in-depth manufacturing process audits and ISO 9001 system audits.

Desired Skills and Characteristics

• Dynamic, forward-looking, and proactive leader with strong strategic and execution capabilities.
• Excellent communication skills in English, with the ability to clearly convey complex technical and quality concepts.
• Strong relationship-building skills, with the ability to collaborate effectively across functions and organizational levels.
• Proven ability to work with multicultural and global teams to deploy major initiatives, quality tools, and methodologies, driving sustainable changes in mindset and approach.
• Demonstrated capability to lead multiple projects and initiatives simultaneously, while coaching, guiding, and motivating teams to achieve targeted outcomes and deliver measurable value to customers and the organization.

Additional Information