Nombre de candidats
:000+
Our vision is to have world-class Retail Technology Operations, where our monitoring and measurement program identifies potential risks and problems before they become impactful; issues raised by team members or customers are quickly and effectively triaged and either resolved or directed to appropriate teams; customer & business impacts are minimized or mitigated wherever possible; relevant stakeholders are clear on the status of issues & communication is timely and appropriate; ongoing and repeat problems are identified and root causes are understood and rectified; and we organizationally are appropriately prepared and ready for peak periods in the relevant clusters.
As our new Service Delivery Manager you will be responsible for the overall Digital Store Operations service delivery to the PANDORA stores in the Cluster(s) and must collaborate closely with multiple business stakeholders and Digital & Technology functions.
The Service Delivery Manager will play a key role in supporting POS, Fiscal solution (if any), hardware and network in the stores and act a SME for our Vendors and Support teams. He/she will manage and oversee several service providers and ensure they deliver the agreed services, on time, and within agreed budget. Some travel regionally will be expected. Duties will include strong alignment with the other Retail DevOps teams, both in and outside Digital & Technology, global service desk teams, platform teams, and business stakeholders to offer a consistent, resilient, and measurable support and operations of Pandora’s stores in the cluster.
Your areas of responsibilities will also include:
Stakeholder Management:
Service Management:
Project Management:
Technology:
Vendor management:
You’re perfect for this role if you have:
Your new team
Pandora operates hundreds of stores in the cluster, and you will play a key role in managing the delivery of new stores, store services, and store support services. This position is in the Retail & Tech Operations organization, and you will have colleagues in many countries around the world.
Did we get your attention?
If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you!
We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site
Icing on the cake
You will be working out of our beautiful Regional Digital & Technology France HQ in Paris, in a rapidly growing team with highly skilled and experienced colleagues. This is a key initiative that aligns with Pandora's experience and ambitions. Additionally, you will have the opportunity to take part in creating an eco-friendly environment - not just talking about it, but also implementing it. All in all, what we offer is a professional and dynamic environment that is unique, fun and inspirational - delivering a true Pandora experience to anyone who works here.
About Pandora
Pandora is the world's largest jewellery brand. The company designs, manufactures and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than countries through 6, points of sale, including more than 2, concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs 32, people worldwide and crafts its jewellery at two LEED-certified facilities in Thailand. Pandora is committed to leadership in sustainability and will purchase only recycled silver and gold for crafting its jewellery by and halve greenhouse gas emissions across its value chain by . Pandora is listed on the Nasdaq Copenhagen stock exchange and generated sales of DKK 26.5 billion (EUR 3.6 billion) in .
Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.
Partagez ce travail avec vos amis
Partagez ce travail avec vos amis
Copyright © 2024 Grabjobs Pte.Ltd. All Rights Reserved.