Technical Communication Manager - France

Why work for Manitou Group? 

Manitou is purposefully committed to you, its people. Based on a “One United Team” focus, we internationally cultivate our purpose-driven and agile work environment. As an equal opportunity employer, we cultivate, build and elevate our more than 6000 employees and their diversity across more than 30 countries we operate in. There are 6 main plants with locations  in France, the USA, India, Italy and more than 30 subsidiaries all around the world.

Are you  looking for a new opportunity? Join us to be part of our continuous success.

What are the role and responsibilities?

As Technical Documentation Manager for France within the Group's R&D department, you will be responsible for ensuring that our documentation for all our product ranges is clear, accurate, and up to date. As a key player in product development, you will manage your area of responsibility with a focus on quality, costs, and deadlines to support our overall performance.

In this pivotal role, you will translate the group's overall strategy into tactical execution in the field. You will support a team of specialists and project managers by providing them with the resources and vision necessary to produce world-class documentation. Beyond management, you will instill a culture of innovation: you optimize processes and identify new tools to transform the transfer of technical knowledge for the Manitou and Gehl brands.

You will manage a team of 25 people divided among three technical documentation division managers and one administrative assistant.

You will work at the heart of a collaborative ecosystem, in close contact with Group Technical Documentation, Quality, Design Office, Special Projects, After-Sales Service, Customer Experience, and our external partners.

Key Responsibilities:

1. Strategic Leadership & Team Excellence
   
   
   
   • Lead and unite a team of experts by encouraging innovation, collaboration, and continuous skills development.
   
   
   • Be responsible for your budget section, plan workloads, and allocate staff to ensure we meet our commitments. Manage outsourced activities. 
   
   
   • Define and monitor KPIs to ensure regulatory compliance and adherence to internal quality standards.
   
   
   • Ensure a user-centric approach.
     
     
   
   
   
   


2. Innovation & Global Collaboration
   
   
   
   • Monitor technological developments in technical communication and propose innovative solutions aligned with the global vision.
   
   
   • Collaborate with your international counterparts to define global standards (tools, multi-channel distribution, Myedocs, SmartEquip, video, etc.).
   
   
   • Deploy optimization solutions in design and translation without ever compromising on quality.
     
     
   
   
   
   


3. Synergy projects and Partnerships:
   
   
   
   • Assist project managers in removing obstacles and providing a strategic vision for document deployment.
   
   
   • Supporting senior writers in coordinating with cross-functional departments to integrate documentation from the outset of projects.
   
   
   • Represent your role within development projects and take project constraints into account when prioritizing and executing activities.
   
   
   • Ehance synergy with engineering departments during product development phases. 
   
   
   • Designing creative solutions to offer a smooth and intuitive experience (use, spare parts, and services).
   
   
   
   

What do you need to succeed on this position challenge?

You have a higher education degree in Engineering or Technical Communication and at least 8-10 years of solid leadership experience in complex technical environments. Your career path has enabled you to master the entire document lifecycle, ideally in the industrial sector. You are thus able to combine a high-level strategic vision with a thorough understanding of operational challenges. Beyond your technical expertise, your experience managing multidisciplinary teams will enable you to lead the department’s transformation (organization, coaching, etc.). 

With a strong background in project management and change management, you will seamlessly lead the transition to new digital standards and multi-channel distribution strategies, while ensuring rigorous optimization of budgets and resources. 
Fluency in English is essential to lead our international initiatives and ensure the editorial excellence of our global content.

Recognized for your independence and infectious energy, you know how to unite and motivate multidisciplinary teams toward excellence. Your excellent interpersonal skills allow you to build strong, lasting partnerships with all your internal and external contacts. Your proactivity, combined with a keen sense of organization, will be key to contributing to the Group’s transformation.

What does MANITOU Group offer?

• Position available immediately on a permanent contract


• Status: Fixed-rate executive


• Flexibility: 2 days of remote working possible


• Salary: based on experience Collectives bonuses + a works council and organized activities + Company restaurant + Public transportation allowance (70% or vehicle allowance or bicycle allowance)


• Accessibility: Based in Ancenis (44). Access by car or train from Nantes and Angers (20 min) + free Manitou shuttle available from Ancenis train station. Business travel will be required (5 to 10%).

What is MANITOU Group?

As a global leader in material handling, access platforms, and earthmoving equipment, our mission is to improve working conditions, safety, and performance worldwide, while respecting people and their environment. We design, manufacture, and distribute our products and solutions with passion, consistently guided by the satisfaction of our customers

To learn more about Manitou Group, click here