Technicien Confirme

JOB PURPOSE

On the basis of the activities assigned by his/her superiors, the senior technician carries out itinerant interventions and carries out work (repairs, maintenance, etc.) and commissioning on equipment and installations.
He/she provides technical support to operational teams.

Job Description

SIGNIFICANT ACTIVITIES

Technical expertise

- Support and intervene with operational teams in the event of technical difficulties
- Provide technical justification for warranty claims and pass on information to internal stakeholders (warranty department, etc.)
- Participate in or contribute to the drafting of operating procedures, in collaboration with the product teams
- Transmit technical expertise to internal stakeholders (operational teams, etc.) or external stakeholders (customers, etc.), in collaboration with technical training teams
- Functional management of various service providers on worksites

Intervention

- Carry out routine or complex diagnostics in collaboration with assistance or his hierarchy
- Draw up lists of parts required for the work to be carried out, in order to draw up an estimate if necessary required
- Perform a risk analysis prior to intervention
- Prepare work (parts, consumables, tools, etc.)
- Recommend refurbishment solutions to customers (replacement, repair, etc.) and pass on information to internal stakeholders in order to draw up a quotation if necessary
- Carry out routine and complex preventive and corrective maintenance work on equipment (overhauls, repairs, etc.) based on maintenance plans and operating procedures
- Ensure that equipment is in good working order after intervention
- Carry out functional and performance tests on equipment before and after intervention
- Understand and use technical documentation (manuals, etc.)
- Carry out all equipment commissioning
- Parameterize and calibrate equipment (on-board electronics, etc.) on the basis of customer application
- Confirm or deny the qualification of repair orders (billable, warranty, contract, etc.)
- Indicate opportunities for additional interventions in the business tool
- Complete the various business documents and tools relating to operations (reports, etc.). hours worked, logbooks, etc.)
- Ensure that equipment is in good working order after intervention
- Report daily on activities to line management (alerts, tasks carried out, etc.)
- Occasionally provide back-up on another perimeter (geographical, sector, activity, etc.)

RESPONSIBILITIES AND SCOPE FOR ACTION

- Guaranteeing the quality and timeliness of itinerant operations
- Ensuring the conformity of the workstation and tools provided
- Providing technical support for operational teams
- Know and strictly apply health and safety rules (personal protective equipment, procedures, working alone, etc.)
- Know and strictly apply the rules of the customer's risk prevention plan
- Know and strictly apply environmental rules (sorting, anti-contamination, etc.)
- Respect standard times
- Know and apply internal and external compliance procedures and rules
- Perform on-call duties as required

PROFESSIONAL KNOWLEDGE

DIPLOMA(S) AND/OR EXPERIENCE(S)

Vocational baccalaureate to Bac +2 in maintenance, mechanics or electrical engineering and/or significant experience desirable

SPECIFIC KNOWLEDGE(S)

Technical skill(s)

- Knowledge in-depth in the field technical (mechanical, electrical electrical engineering, hydraulics, etc.)
- General knowledge of health, safety and environmental regulations
- Basic knowledge of IT tools and information systems
- Intermediate level in English (B1)

Behavioral skill(s)

- Analytical skills
- Relational skills
- Rigor
- Autonomy
- Exemplarity
- Curiosity
- Adaptability
- Responsiveness