Workplace Manager

Business Unit:

Office Management Group

Industry:

No Industry

Overview

Houlihan Lokey, Inc. (NYSE:HLI) is a leading global investment bank recognized for delivering independent strategic and financial advice to corporations, financial sponsors, and governments. With uniquely deep industry expertise, broad international reach, and a partnership approach rooted in trust, the firm provides innovative, integrated solutions across mergers and acquisitions, capital solutions, financial restructuring, and financial and valuation advisory. Our unmatched transaction volumes provide differentiated, data-driven perspectives that help our clients achieve their most critical goals. To learn more about Houlihan Lokey, please visit HL.com.

Scope

This role is responsible for overseeing the smooth running of the Paris office and ensuring Houlihan Lokey’s exceptionally high standards throughout. Delivering operational consistency and ensuring our Houlihan Lokey processes and policies are being adhered to whilst delivering a world-class experience for our employees, visitors and clients.

1. Office & Facilities Operations

• Operational Excellence: Direct day-to-day office operations, ensuring high standards across all workplace facilities, cleaning, and sanitation.
• Maintenance and security Management: Oversee pre-planned and reactive maintenance (including mechanical/electrical systems) to mitigate business disruption, managing the Facilities Service Desk effectively. Ensure our premises are safe and secure at all times.
• Vendor & Budget Management: Negotiate and manage vendor contracts, SLAs, and invoicing to ensure services are delivered within budget.
• Workplace Services: Administer inventory management, document archiving, reprographics, and site security compliance protocols.
• Space & Asset Planning: Drive space planning, workplace desk assessments, and the procurement/leasing of office equipment and furniture.
• Sustainability & Compliance: Champion sustainability initiatives, manage waste/recycling programs (including confidential destruction), and establish clear workplace etiquette guidelines.

2. Health, Safety & Compliance

• Site Safety: Ensure comprehensive site compliance with regulatory health, fire, and safety protocols, including evacuation and defibrillator procedures.
• Risk Management: Act as the certified Health & Safety risk assessor, Fire Warden, and First Aider on site.
• Issue Resolution: Monitor daily H&S compliance, escalating critical or unresolved issues directly to the Head of Corporate Services.
• Hygiene Standards: Enforce rigorous food hygiene practices across all internal catering and kitchen facilities.

3. Employee Experience

• Engagement & Wellbeing: Develop and manage employee wellbeing initiatives, corporate events, and office parties.
• Onboarding: Oversee the employee induction process, coordinating with the London Corporate Services team for new hire and parental gifts.
• Corporate Social Responsibility (CSR): Drive the CSR agenda by partnering with chosen charities and encouraging staff participation in fundraising activities.
• Communications: Draft and distribute formal, site-wide office communications.

4. Client Experience & Hospitality

• Front-of-House: Elevate the on-site client experience by overseeing reception services, visitor management, and meeting room logistics.
• Communal Spaces: Maintain premium standards for all hospitality areas, including kitchens, cafés, and breakout zones.

5. Team Leadership

• Team Development: Lead, mentor, and coach direct reports through regular 1:1s and structured team meetings.
• Performance Management: Drive accountability and excellence, conducting formal annual reviews and addressing disciplinary matters when necessary.
• Compensation & Progression: Evaluate team performance to provide informed recommendations for annual compensation and development planning.

Candidate Qualities:

• Bachelor's degree or equivalent.
• 7+ years of experience in a facilities management, workplace management, or a similar corporate operational role.
• Experience working within a corporate or professional services firm is an advantage.
• Good general knowledge of technical facilities management (both hard and soft services).
• Experience in managing budgets and confidence in negotiating vendor contracts.
• A great eye for detail and an excellent understanding of what constitutes great service.
• Strong people and communication skills, with experience working within a global firm.
• A proactive and value-driven mindset, consistently looking for ways to add value.
• Experience coordinating health, safety, and emergency programs is beneficial.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other characteristic protected by law.

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