Business Planning & Market Operations Intern - Jo Malone London

Key Responsibilities

Support Marketing Calendar and Go-to-Market Coordination

• Help consolidate and update regional marketing calendars across key launches, campaigns, and commercial moments.
• Support the preparation of planning documents and presentation materials for internal meetings.
• Assist in tracking key milestones, deadlines, and follow-ups related to launch and campaign planning.

Support Launch and Business Performance Tracking

• Help collect, organize, and summarize launch and business performance data from different sources.
• Prepare simple analysis and dashboards to support business reviews and team discussions.
• Track key initiatives and highlight updates, gaps, or information still required from markets or internal teams.

Assist with Cross-Functional Coordination

• Support day-to-day coordination with Marketing, Demand Planning, Supply Chain, Finance, Retail, and Online teams.
• Help follow up on action points, timelines, and information requests.
• Contribute to making planning tools, trackers, and templates clear, accurate, and easy to use.

Support Business Presentations and Team Deliverables

• Prepare and format PowerPoint presentations, Excel trackers, recap documents, and meeting materials.
• Support the consolidation of market feedback, competitor insights, and internal updates.
• Assist the team with ad hoc projects related to commercial planning, product launches, or operational execution.

Profile / Qualifications

• Currently pursuing a Bachelor’s or Master’s degree in Business, Marketing, International Business, Finance, or a related field.
• First internship experience in marketing, business analysis, luxury, beauty, retail, FMCG, or commercial operations is a plus.
• Strong interest in beauty, consumer trends, brand strategy, and commercial planning.
• Strong analytical skills and comfortable working with numbers and data.
• Excellent attention to detail and ability to produce accurate, well-structured documents.
• Good organizational skills, with the ability to manage several tasks and deadlines.
• Strong communication skills and ability to work with different teams.
• Proactive, curious, reliable, and eager to learn in a fast-paced international environment.
• Good command of Excel and PowerPoint.
• Fluent in English; French or another language is a plus.

Key Skills

• Analytical mindset
• Attention to detail
• Organization and follow-up
• Excel and PowerPoint proficiency
• Communication and teamwork
• Curiosity and willingness to learn
• Interest in marketing, retail, beauty, and commercial planning