Internal Control Apprentice

Our mission? Making day-to-day banking easier for SMEs and freelancers thanks to an online business account that's combined with invoicing, bookkeeping and spend management tools. Thanks to its innovative product, highly reactive 24/7 customer support and clear pricing, Qonto has become the leader in its market.

Our journey: Founded by Alexandre and Steve in July 2017, Qonto has rapidly gained trust, serving over 500,000 customers. Thanks to our wonderful team of 1,600+ Qontoers, we also made it to the LinkedIn Top Companies French ranking!

Our values:

Customer focus | Prioritize customers in everything you do

Ownership | Own your part, get things done

Teamwork | Make (team)work easy

Mastery | Continuously raise the bar

Integrity | Always do what’s right, and respect people

Our beliefs: At Qonto, we're committed to fostering a welcoming environment where everyone can thrive. We prioritize evaluating applicants based solely on skills and potential, ensuring diversity with 50% international team members, 44% women, and 20% parents. Join us in building a workplace that celebrates diversity and individuality.

Discover the steps we took to create a discrimination-free hiring process.

At Qonto, our Risk & Compliance Department is divided into four teams:

• The Internal Control team, in charge of ensuring the Internal Control System is well deployed, in particular performing recurring permanent controls;

• The Financial Crime team, in charge of the definition and supervision of the AML/CFT system and performs enhanced investigations in case of suspicion (level 2);

• The Regulatory team, in charge of remaining compliant with any applicable law and regulation at any time;

• The Risk team, in charge of monitoring and managing Qonto's risk at any level.

Join Guillaume (Lead Internal Control) and his team of 6 internal controllers focusing on maintaining the operational mastery and efficiency of Qonto’s Operations department, ensuring accurate reporting, and strengthening compliance with laws and internal policies.

👩‍💻🧑‍💻 As an Internal Control Apprentice at Qonto, you will

• Conduct autonomous controls (2-3 per month) focusing on operational processes across all markets, with a primary focus on France

• Analyze and assess onboarding and customer success processes to ensure compliance with internal standards

• Create detailed reports and design practical recommendations to improve operational processes

• Collaborate with stakeholders to implement control improvements and follow up on action plans

• Contribute to side projects to enhance our control framework

🤔 What you can expect

• You'll join a specialized team of 6 people within the Internal Control division, focusing on Operations and Growth - the largest division with the highest volume of controls

• Benefit from expert mentorship in a structured training program, adapted to your school schedule

• This 1-year apprenticeship is designed to allow you to develop deep expertise in internal control within a fast-growing fintech

• Your work will directly contribute to improving critical processes across markets, ensuring we maintain the highest standards as we scale

🤝 About your future manager

Your manager will be Guillaume, our Lead Internal Control:

His background?

Guillaume joined Qonto in March 2023 after close to 8 years in Internal Audit and Front Line positions within the Banking Sector. He is now leading the Operations section of a growing team of 6 talented people who provide an insightful & positive approach to foster risk awareness and continuous improvement at Qonto.

What can he bring to the team?

Upon joining Qonto, Guillaume contributed to build up a positive perspective on Internal Control, combining continuous improvement with pragmatic management of Qonto’s risks. With his strong operational-oriented mindset and methodological background, he is valued for his ability to train and mentor team members while maintaining high standards of control.

🏅 About You

• Organization: You have strong attention to detail and can manage multiple controls simultaneously while maintaining high quality standards

• Communication: You can articulate complex findings clearly and build constructive relationships with stakeholders

• Problem-solving: You enjoy analyzing processes and finding practical solutions to improve them

•  Proactive mindset: You take initiative in your work and are eager to learn and grow in the field of internal control

• Language: Fluent in English to effectively communicate with international stakeholders

At Qonto we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick! Who knows? You may have the missing piece of the puzzle we've been searching for all along.

🎁 Perks

An inclusive work environment. And so much more to help you succeed.

- Offices in Paris, Berlin, Milan, Barcelona, and Belgrade;

- Up to 2 remote days per week (depending on what your school allows);

- A meal voucher;

- Public transportation reimbursement;

- Great offers for sports and wellness activities;

- A progressive disability and parenthood policy (1 in 6 of Qonto employees is a parent!) and childcare benefits with selected partners;

- Monthly team events.

Click here to read more about what it's like to be an apprentice at Qonto.

💪 Our hiring process:

- Interviews with your Talent Acquisition Manager and future manager/mentor

- A remote exercise to demonstrate your skills and give you a taste of what working at Qonto could be like

We will send you an interview guide so you can best prepare yourself.

On average, our process lasts 20 working days and offers usually follow within 48 hours 🤞

To learn more about us:

Qonto's Blog | Les Échos I L'Usine Digitale | Courrier Cadres

To know how your personal data will be processed during your application process or to request its deletion, please click here.