Internship or Apprenticeship - Quality Claims (M/F) - Courbevoie (92)

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

YOUR ROLE

You will actively contribute to the preparation and renewal of the company's quality certifications by updating the necessary documentation required to obtain and maintain certifications (ISO 9001, 14001, 27001, TISAX, etc.). You will work closely with various department managers to develop processes and ensure that all activities comply with regulatory requirements and certification standards. You will also regularly monitor changes in standards to maintain the company’s compliance.

As a Quality apprentice, you will participate in the implementation and monitoring of the quality management system by supporting the deployment of procedures and ensuring that processes comply with current standards. You will also be involved in drafting and updating quality procedures and documents, ensuring that all manuals, work instructions, and forms are properly listed and easily accessible.

You will take part in internal audits to verify process compliance and help prepare the necessary documentation for external audits, supporting auditors throughout the process. You will analyze non-conformities and propose corrective and preventive actions to resolve issues and prevent their recurrence.

Finally, you will be responsible for developing and monitoring quality performance indicators, collecting and analyzing data, and preparing regular reports for management and operational teams. You will also contribute to raising awareness and training staff on quality best practices by organizing training sessions and promoting quality culture within the teams.

WHAT WILL YOUR MISSIONS BE?

As part of our growth, we are looking for a Quality Apprentice to join our dynamic team. Reporting to the Quality & Claims Manager, you will take part in various missions:

• Contribute to the preparation of documentation for certifications and renewals
• Participate in the implementation and monitoring of the quality management system
• Assist in drafting and updating quality procedures and documentation
• Conduct internal audits and participate in external audits
• Analyze non-conformities and propose corrective and preventive actions
• Develop and monitor operational quality performance indicators and prepare reports
• Raise awareness and train staff on quality best practices

WHO ARE WE LOOKING FOR?

• A Master’s degree student specializing in quality, logistics/transport, or an equivalent field
• Knowledge of ISO 9001/14001/27001/TISAX standards or other quality frameworks
• Familiarity with quality management tools
• Strong analytical and synthesis skills
• Good communication and writing skills
• Rigor, organizational skills, and autonomy
• Proficiency in computer tools (MS Office Suite)

WHAT DO WE OFFER YOU?

With a strong culture of diversity and recognition, we are committed to helping our employees grow, develop, and fully take part in our journey. Your commitment will be rewarded, so if you want to work for one of the world’s leading logistics solutions providers, contact us and let’s define your next challenge together.

Additional information:

• Workplace: Courbevoie
• Contract type: Apprenticeship or internship
• Start date: As soon as possible / July / September