IT support employee / IT system administrator

Welcome to Rotorworks GmbH!

Rotorworks is an independent service provider for wind turbines based in Berlin-Adlershof. We are a medium-sized company that offers high-quality repair and maintenance services for wind turbines worldwide - both onshore and offshore. Our customers are manufacturers and large operating companies of wind turbines.

We are characterized by the fact that our teams can be deployed quickly and flexibly. We work in international teams that are specially trained to meet the requirements of the respective assignments. In addition to service quality, camaraderie, teamwork and a strong sense of responsibility and safety are important pillars of our corporate culture.

In order to strengthen our IT infrastructure and support for our employees, we are looking for a motivated IT specialist for our location in Berlin-Adlershof.

IT support employee / IT system administrator (m/f/d)

Your tasks in detail:

• Support and supervision of users in 1st and 2nd level support
• Installation, configuration and maintenance of IT systems and applications; including servers, laptops, tablets, smartphones and printers
• Participation in IT projects and the development of ideas to improve IT processes
• Coordination, coordination and communication with external service providers and internal departments
• Management of user accounts, access rights and security guidelines
• Training employees on IT best practices and security protocols.
• Identifying IT problems and developing efficient solutions.
• Escalation of complex problems to higher support levels as required
• Updating and maintaining IT documentation, including instructions and process documentation.

Our requirements:

• Completed training or studies in the field of computer science, information technology or comparable qualification.
• Practical experience in IT support, preferably in a corporate environment.

• Sound knowledge of hardware and software troubleshooting.
• Knowledge in the application and support of IT/telecommunications infrastructure environments and Windows operating systems incl. M365
• Strong communication skills and the ability to explain complex technical concepts simply
• Ability to work in a team and customer orientation.
• Independent and solution-oriented way of working.
• Good knowledge of German and English (written and spoken) - additional language skills are welcome

This is what we offer:

• Varied and challenging projects in a growing, sustainable market
• Independent work
• Freedom to develop and implement your own ideas
• Dynamic, international working environment
• Good working atmosphere in a friendly team
• Performance-related income as well as training and education at the highest level
• Flexible working hours with time account
• Hybrid working by arrangement

Place of work: Berlin-Adlershof
Working hours: full-time
Type of employment: permanent

Please send your documents with your current CV and relevant training and/or work references as a PDF to . We look forward to receiving your application!

Rotorworks GmbH - Glienicker Weg 95 - 12489 Berlin /