TECHNICAL CUSTOMER SERVICE ASSOCIATE

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. 

Job Overview

Internal Sales is responsible for the support of existing and new customers as well as the processing of quotations and orders. Internal Sales is the interface between the customers or sales partners and the internal departments.

Objectives:
- Professional customer service with short response times and high flexibility
- Answering technical enquiries and queries
- High customer satisfaction through excellent customer service

Responsibilities

- Customer contact from inquiry to order placement
- Receiving and processing inquiries, preparing quotations and following them up
- Quotation calculation
- Accepting orders
- Answering queries
- Solutions for technical inquiries
- Accepting and coordinating customer complaints

What your background should look like:

- Strong initiative, good interpersonal skills and strong teamwork skills
- Understanding of calculations 
- Committed, communicative and customer-friendly demeanor
- Customer service- and commercially-oriented thinking and acting
- Organizational skills
- Careful and independent way of working
- Very good German and good English skills

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

ABOUT TE CONNECTIVITY
TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, renewable energy, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 8,000 engineers, working alongside customers in approximately 140 countries. TE ensures that EVERY CONNECTION COUNTS. Learn more at  and on  LinkedIn , Facebook , WeChat, Instagram and X (formerly Twitter).

WHAT TE CONNECTIVITY OFFERS:
We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority!

•    Competitive Salary Package
•    Performance-Based Bonus Plans
•    Health and Wellness Incentives
•    Employee Stock Purchase Program
•    Community Outreach Programs / Charity Events
•    Employee Resource Group

Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.