Director of Restaurants

Company Description

Fairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations – places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL - Accor Live Limitless – a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences.

Job Description

• To look after the day to day operation of the restaurants by ensuring it runs smoothly.
• Manage and implement Fairmont BrandEssentials as per the standard
• Achieve and exceed guest dining experience expectations measured by social media feedback & RPS score.
• Controls and analyses, on an on-going basis, in order to optimize the following:
  • Quality levels of product and service
  • Guest satisfaction
  • Operating costs
  • Sanitation and cleanliness (HACCP/ FSMS)
• Coordinates and supervises the preparation, presentation and service of food products to ensure the highest quality at all times
• Ensure all food served are being closely monitor and governed by food safety measures and meet with the highest food hygiene standards

Qualifications

Knowledge and Experience

• A graduate student/ high school or working experience equivalent in hotel/ tourism/ culinary school.
• Minimum of 3 years Supervisory role & 2 years Asst manager role in food and beverage management experience in a resort/ city hotels, preferably in the luxury setting
• A strong understanding of operational controls, budgeting, sales, and marketing
• Strong oral and written communication skills
• Fast learner and subsequently ability to train and develop team members
• Ability to work effectively in a team environment and take initiative
• Excellent organizational skills.
• Well adapt in a multi- cultural environment.

Additional Information

Our commitment to Diversity & Inclusion :

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.