Global Accounts Director

We are now looking for a Global Accounts Director (m/f/d) to join our team here at Radisson Hotel Group!

Based ideally in Frankfurt or across Germany. Working from other EU countries could be considered as well as long as you are bi-lingual (fluent) in German and English.

The Global Accounts Director strategically drives all profitable revenue (MICE, Group & Transient, long-stays) and market share growth for RHG globally, through the focus on selected portfolio of strategic accounts and strategic industries/segments. Leads the account portfolio to ensure that all opportunities (all brands) are optimized from, to and within the areas and theatres.

Aufgaben

• Develop relationships with identified key international accounts within appropriate region/segment in order to drive all profitable revenue in MICE, Group, Transient and long-stays revenues and market share growth for the Radisson Hotel Group.
• Act as an ambassador between hotels, areas, accounts becoming an acknowledged expert on the RHG international markets and customer issues within the territory to all RHG entities.
• Develop deep knowledge of each account including it’s locations, performances, pipeline, supplier management, strategical focus, KPI and vision of next 3-5 years
• Create consultative selling approach to maximise commercial opportunity for Radisson Hotel Group.
• Work alongside the 3rd Party Intermediaries (TMC-PCO) where appropriate to ensure account development is properly implemented at all levels including senior leadership (global, Theatre and national when applicable
• Work alongside, communicate & co-ordinate with other Sales Team Members across Areas to deliver total Account planning.
• Lead the creation and carrying over of strong dedicated global account plans including strategical goals, development activities based on account potential, differentiated by segment to be developed with a traceable ROI.
• Lead negotiation and coordinate with relevant teams the creation of MSA (Master Service Agreement) for the given portfolio.
• Be an ambassador and expert in the segments led (MICE, Transient & Long Stay) as well as the industries of which the portfolio is composed to deliver upon RHG’s global strategy.
• Be actively participating in shaping up the future of Global Account Management by engaging the accounts given to participate into different transformation projects, panel discussions or advisory boards for example

Qualifikation

• Confident and knowledgeable leader, persuasive and proactive, with a clear understanding on how to grow account portfolio.
• Sound strategic ability with commercial awareness of transient and M&E with ability to lead execution of aligned plans to create and deliver the portfolio’s strategy in alignment with the company’s revenue growth
• Possess analytical mind-set and sound problem-solving capabilities to ensure progress and enhance business results.
• Influential and collaborate with ability to involve and engage multiple stakeholders.
• Act in a structured way, thorough and delivers on commitments, ability to make decisions to move forward, multitasking and can adapt quickly to meet objectives
• Excellent German and English language skills

Benefits

• Permanent employment contract
• Home-Office option
• Employee rates for you and friends & family at all Radisson and prizeotel hotels
• Free accommodation at our hotel for the first month if you come to us from another city
• 550 € net refer-a-friend bonus for every recruitment through your recommendation
• Free meals in the staff restaurant (only the non-cash benefit is taxable)
• Individual training opportunities at the in-house Radisson Academy
• Diverse career opportunities in more than 1500 hotels worldwide
• Training, transfer and transportation offers in 9 hotel brands worldwide
• Diverse and open team and regular team events "Best Employer for Future Work 2023" Source: Statista / Business Punk

Radisson Hotel Group is a leading hospitality company serving as a true host and best partner to guests, owners, business partners and talent. Our eight unique hotel brands offer award-winning and exceptional hotel experiences, originating from our strong Scandinavian heritage of design and innovation. Our brands embody our modern vision of hospitality, including authentic local tastes, stylish living design, unique locations and vibrant social scenes.

Radisson Hotel Group brings a refreshed commitment to hospitality leadership to meet the changing travel industry and the bespoke needs of our guests. We provide exceptional service in all of our hotels across the globe and strive to deliver a hospitality experience that is beyond guest expectations."

Sounds interesting? Apply now! We look forward to getting to know you!