Account Manager

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).

About the Role

As an Account Manager, you’ll join our team at the intersection of creativity, technology, and cultural innovation. In this pivotal client-facing role, you’ll nurture lasting partnerships, drive growth, and empower teams to deliver game-changing digital campaigns for a diverse set of leading brands. We are looking for someone who is passionate about seeking new opportunities to create impactful work.

Responsibilities

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  Serve as a primary client contact, managing relationships and ensuring outstanding satisfaction across digital initiatives.

  
  


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  Maintain and grow account business by identifying and shaping new commercial opportunities.

  
  


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  Immerse yourself in clients’ industries, leveraging insights to inform creative strategy and digital innovation.

  
  


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  Build clear, actionable internal briefs, collaborating with cross-functional teams to deliver strong solutions.

  
  


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  Support in presentations, pitches, and deck creation—showcasing Monks’ creative work and dynamic culture.

  
  


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  Define project scopes and ensure proposals meet client briefs and deliver on business objectives.

  
  


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  Manage admin and tools (e.g., Salesforce), keeping proposals, timelines, and documentation on track.

  
  


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  Balance creative, strategic, and technical perspectives, involving specialists for deeper conversations when needed.

  
  


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  Stay up-to-date on new digital trends and technologies to proactively spark client and team discussions.

  
  


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  Develop client partnerships with a long-term, value-driven mindset that looks beyond individual projects.

  
  

About You

The Essentials:

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  Experience: 3+ years in client-facing digital advertising, account management, or creative production.

  
  


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  Digital Fluency: Strong understanding of digital content, creative campaign processes, and digital platforms.

  
  


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  Strategic Communication: Experience with pitches, proposals, and creating compelling, persuasive presentation decks.

  
  


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  Business Acumen: Quick to grasp and articulate client business goals and what needs to be achieved.

  
  


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  Trend Awareness: Passionate about digital, emerging technologies, and cultural trends.

  
  


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  Coordination: Skilled at planning and communicating—able to represent Monks to clients and internal teams effectively.

  
  


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  Language: Excellent English (both written and verbal).

  
  


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  Mindset: A relationship builder, partnership thinker, and positive team player.

  
  

Not a must, but a plus:

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  Fluency in additional languages.

  
  


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  Previous experience working within a global creative production environment.

  
  

#LI-FP1

About Monks 

Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.